FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 7480872 · Received May 2, 2018

Report

Report Number
3013756811-2018-14740
Event Type
Malfunction
Date Received
May 2, 2018
Date of Event
April 10, 2018
Report Date
May 2, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED A CARTRIDGE ALARM (CARTRIDGE ALARM 30) DURING BASAL DELIVERY. THE CUSTOMER WAS ABLE TO LOAD A NEW CARTRIDGE. ADDITIONALLY, IT WAS REPORTED THAT THE PUMP SHUT DOWN UNEXPECTEDLY. CUSTOMER'S BLOOD GLUCOSE WAS 252-380 MG/DL. THE CUSTOMER CONFIRMED THAT AN ALTERNATE METHOD OF INSULIN DELIVERY WAS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321961 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 16 YR