FDA Adverse Event Malfunction Summary report: N

MAGIC MOBILITY

MDR report key: 7479620 · Received May 2, 2018

Report

Report Number
3002905561-2018-00001
Event Type
Malfunction
Date Received
May 2, 2018
Date of Event
January 3, 2018
Report Date
May 2, 2018
Manufacturer
MAGIC MOBILITY
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE FRONTIER WAS PURCHASED BY THE DALLAS VA. AT THE VA'S DISCRETION, THE SAID PRODUCT WAS SENT TO AMY SYSTEMS AND AN AFTER-MARKET SEATING SYSTEM WAS INSTALLED. THE WHEELCHAIR IS OLDER THAN THE STANDARD REPLACEMENT RANGE OF THE VA. THEY WILL PURCHASE THE CUSTOMER A NEW UNIT. THE VA IS ALSO TO CONSULT WITH THE CUSTOMER REGARDING THE PROPER CARE OF THE POWER WHEELCHAIR.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO THE VA (PER (B)(6) THAT THE CHAIR DROVE ON ITS OWN AND HIT THE BED AND WALL. AT THIS TIME IT WAS DETERMINED THE CHAIR SUSTAINED DAMAGED WIRING AND STARTED TO SPARK. THE TECHNICIAN AT THE VA STATED THAT THEY THOUGHT ONE OF THE OWNER'S CATS JUMPED ON THE JOYSTICK OF THE CHAIR. A FIRE EXTINGUISHER WAS USED ON THE CHAIR AS IT CONTINUED TO ARC. DUE TO THE SPARKS, THE CHAIR WAS PUSHED OUTSIDE. THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE WIRING.

Additional Manufacturer Narrative · 1

THE FRONTIER WAS PURCHASED BY THE (B)(6) VA. AT THE VA'S DISCRETION, THE SAID PRODUCT WAS SENT TO AMY SYSTEMS AND AN AFTER-MARKET SEATING SYSTEM WAS INSTALLED. THE WHEELCHAIR IS OLDER THAN THE STANDARD REPLACEMENT RANGE OF THE VA. THEY WILL PURCHASE THE CUSTOMER A NEW UNIT. THE VA IS ALSO TO CONSULT WITH THE CUSTOMER REGARDING THE PROPER CARE OF THE POWER WHEELCHAIR.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO THE VA (PER (B)(6)) THAT THE CHAIR DROVE ON ITS OWN AND HIT THE BED AND WALL. AT THIS TIME IT WAS DETERMINED THE CHAIR SUSTAINED DAMAGED WIRING AND STARTED TO SPARK. THE TECHNICIAN AT THE VA STATED THAT THEY THOUGHT ONE OF THE OWNER'S CATS JUMPED ON THE JOYSTICK OF THE CHAIR. A FIRE EXTINGUISHER WAS USED ON THE CHAIR AS IT CONTINUED TO ARC. DUE TO THE SPARKS, THE CHAIR WAS PUSHED OUTSIDE. THE FIRE DEPARTMENT WAS CALLED AND THEY CUT THE WIRING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
323047 MAGIC MOBILITY FRONTIER ITI MAGIC MOBILITY FRONTIER

Patients

Seq Age Sex Outcome Treatment
1 Other