ARCHITECT I1000SR ANALYZER
Report
- Report Number
- 1628664-2018-00171
- Event Type
- Malfunction
- Date Received
- May 2, 2018
- Report Date
- June 11, 2018
- Manufacturer
- ABBOTT MANUFACTURING INC
- Product Code
- JJE
- UDI-DI
- 00380740001537
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
DURING THE SUBSEQUENT SITE VISIT, THE ABBOTT FIELD SERVICE ENGINEER (FSE) OBSERVED LEAKING FROM THE MANIFOLD DURING NORMAL USE, SO THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612 WAS REPLACED. IN ADDITION, THE PROBE, AND VALVE, BYPASS, 2 WAY WERE ALSO REPLACED. THE FSE VERIFIED THE SYSTEM FUNCTION BY PERFORMING SUCCESSFUL CALIBRATIONS AS WELL AS A SUCCESSFUL CONTROL RUN. NO ADDITIONAL DISCREPANT RESULTS WERE REPORTED AFTER THE PARTS WERE REPLACED. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF THE ARCHITECT (B)(4) SERVICE HISTORY WAS PERFORMED AND IDENTIFIED NO CONTRIBUTING FACTORS ON OR AROUND THE DATE OF THE COMPLAINT. THE ARCHITECT SYSTEM OPERATIONS MANUAL AND THE ARCHITECT I1000SR SERVICE AND SUPPORT MANUAL (201970-116) PROVIDE ADEQUATE INFORMATION FOR THE TROUBLESHOOTING AND MAINTENANCE CONCERNING ERRATIC / DISCREPANT RESULTS, INCLUDING, BUT NOT LIMITED TO, THE TROUBLESHOOTING, REMOVAL, AND REPLACEMENT OF THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03. A REVIEW OF TICKETS FOR THE ARCHITECT I1000SR AND THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03 REVEALED NO SYSTEMIC ISSUES OR TRENDS ASSOCIATED WITH THE ERRATIC RESULT ISSUE DESCRIBED IN THIS COMPLAINT. BASED ON THE INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ARCHITECT I1000SR, SERIAL NUMBER (B)(4), OR THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03.
AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. THERE WAS NO FURTHER PATIENT INFORMATION OBTAINED FROM THE CUSTOMER.
THE CUSTOMER REPORTED THAT A PHYSICIAN QUESTIONED ARCHITECT TOTAL PSA RESULTS ON THREE PATIENTS. THE RESULTS PROVIDED WERE: S1 = 0.79/PREVIOUS = 11; S2 = 1.3/PREVIOUS = 0.7; S3 = 5.9/PREVIOUS 0.25. THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 321542 | ARCHITECT I1000SR ANALYZER | AUTOMATED IMMUNOASSAY ANALYZER | JJE | ABBOTT MANUFACTURING INC | 00380740001537 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | ARCHITECT TOTAL PSA, LIST # 06C06-27,| ARCHITECT TOTAL PSA, LIST # 06C06-27,| LOT # 82044FN00| LOT # 82044FN00 |