FDA Adverse Event Malfunction Summary report: N

ARCHITECT I1000SR ANALYZER

MDR report key: 7479500 · Received May 2, 2018

Report

Report Number
1628664-2018-00171
Event Type
Malfunction
Date Received
May 2, 2018
Report Date
June 11, 2018
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JJE
UDI-DI
00380740001537
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

DURING THE SUBSEQUENT SITE VISIT, THE ABBOTT FIELD SERVICE ENGINEER (FSE) OBSERVED LEAKING FROM THE MANIFOLD DURING NORMAL USE, SO THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612 WAS REPLACED. IN ADDITION, THE PROBE, AND VALVE, BYPASS, 2 WAY WERE ALSO REPLACED. THE FSE VERIFIED THE SYSTEM FUNCTION BY PERFORMING SUCCESSFUL CALIBRATIONS AS WELL AS A SUCCESSFUL CONTROL RUN. NO ADDITIONAL DISCREPANT RESULTS WERE REPORTED AFTER THE PARTS WERE REPLACED. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF THE ARCHITECT (B)(4) SERVICE HISTORY WAS PERFORMED AND IDENTIFIED NO CONTRIBUTING FACTORS ON OR AROUND THE DATE OF THE COMPLAINT. THE ARCHITECT SYSTEM OPERATIONS MANUAL AND THE ARCHITECT I1000SR SERVICE AND SUPPORT MANUAL (201970-116) PROVIDE ADEQUATE INFORMATION FOR THE TROUBLESHOOTING AND MAINTENANCE CONCERNING ERRATIC / DISCREPANT RESULTS, INCLUDING, BUT NOT LIMITED TO, THE TROUBLESHOOTING, REMOVAL, AND REPLACEMENT OF THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03. A REVIEW OF TICKETS FOR THE ARCHITECT I1000SR AND THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03 REVEALED NO SYSTEMIC ISSUES OR TRENDS ASSOCIATED WITH THE ERRATIC RESULT ISSUE DESCRIBED IN THIS COMPLAINT. BASED ON THE INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ARCHITECT I1000SR, SERIAL NUMBER (B)(4), OR THE VALVE, MANIFOLD KIT (ROHS)_PART NUMBER 7-77612-03.

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. THERE WAS NO FURTHER PATIENT INFORMATION OBTAINED FROM THE CUSTOMER.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A PHYSICIAN QUESTIONED ARCHITECT TOTAL PSA RESULTS ON THREE PATIENTS. THE RESULTS PROVIDED WERE: S1 = 0.79/PREVIOUS = 11; S2 = 1.3/PREVIOUS = 0.7; S3 = 5.9/PREVIOUS 0.25. THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
321542 ARCHITECT I1000SR ANALYZER AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT MANUFACTURING INC 00380740001537

Patients

Seq Age Sex Outcome Treatment
1 ARCHITECT TOTAL PSA, LIST # 06C06-27,| ARCHITECT TOTAL PSA, LIST # 06C06-27,| LOT # 82044FN00| LOT # 82044FN00