FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7471452 · Received April 29, 2018

Report

Report Number
3004753838-2018-045807
Event Type
Malfunction
Date Received
April 29, 2018
Date of Event
February 25, 2018
Report Date
March 31, 2018
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
00386270000002
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE PATIENT EXPERIENCED ADVERSE EVENTS ON DIFFERENT DAYS.  THE FOLLOWING REPORTS ARE BEING SUBMITTED:  180401-000162,180401-000165,180401-000170,180401-000175,180401-000199,180401-000201,180401-000203,180401-000207,180401-000219,180401-000225,180401-000230,180401-000246,180401-000252,180401-000257,180401-000260,180401-000267,180401-000271,180401-000276,180401-000291,180401-000295,180401-000297,180401-000305,180401-000308,180401-000310,180401-000312,180401-000316,180401-000322,180401-000335,180401-000343,180401-000348,180401-000351,180401-000354,180401-000358,180401-000370,180401-000376,180401-000382,180401-000388,180401-000394,180401-000403,180401-000406,180401-000410,180401-000417,180401-000423,180401-000427,180401-000429,180401-000438,180401-000458,180401-000466,180401-000477,180401-000479,180401-000489,180401-000493,180401-000505,180401-000507,180401-000512,180401-000516,180401-000519,180401-000522,180401-000532,180401-000538,180401-000557,180401-000562,180401-000565,180401-000570,180401-000580,180401-000587,180401-000590,180401-000602,180401-000608,180402-000049.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018 THAT ON (B)(6) 2018 A LOSS OF CONNECTION HAD OCCURRED. NO PRODUCT WAS PROVIDED FOR EVALUATION HOWEVER DATA HAS BEEN RECEIVED FOR INVESTIGATION. A FOLLOW-UP WILL BE SUBMITTED UPON COMPLETION OF DATA INVESTIGATION. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE.

Description of Event or Problem · 1

IT WAS DETERMINED THAT LOSS OF CONNECTION WAS RELATED TO THE MOBILE APPLICATION. DATA WAS PROVIDED FOR EVALUATION. LOSS OF CONNECTION WAS CONFIRMED. THE PROBABLE CAUSE WAS THE TRANSMITTER AND APP WERE UNABLE TO ESTABLISH A CONNECTION. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
314125 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. N/A 00386270000002

Patients

Seq Age Sex Outcome Treatment
1 15 YR