YC-1800
Report
- Report Number
- 0002936921-2018-00005
- Event Type
- Malfunction
- Date Received
- April 27, 2018
- Date of Event
- March 14, 2018
- Report Date
- May 9, 2018
- Manufacturer
- NIDEK CO., LTD
- Product Code
- LXS
- PMA / PMN Number
- K893987
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SD, US
- Reporter Occupation
- OTHER
Narratives
ON (B)(6) 2018, NIDEK INC. RECEIVED AN EMAIL RESPONSE FROM THE CUSTOMER. THE FACILITY DOCTOR CLAIMED THAT THERE WERE NO ADVERSE EVENTS TO REPORT. NO PITTING LENSES HAD OCCURRED AND THAT THE AIMING BEAM SEEMED OUT ALIGNMENT, NOT FOCUSING. ALSO, THE DOCTOR HAS MENTIONED THAT NO ISSUES TO REPORT REGARDING ANY PATIENTS. NIDEK DETERMINED THAT NO FURTHER ACTION REQUIRED BASED ON DOCTOR'S REMARK. PLEASE SEE CUSTOMER'S EMAIL RESPONSE FOR COMPLETE DETAILS.
PLEASE SEE THE INITIAL MDR SUBMITTED ON APRIL 27, 2018.
ON 4/18/2018, THE DEVICE IN QUESTION WAS EVALUATED AT THE USER'S FACILITY BY A NIDEK INC. FIELD SERVICE ENGINEER (FSE). FSE TURNED ON LASER, CHECKED THE FOCUS SHIFT OFF-SET WITH MICROMETER AND AT ZERO (0) OFF-SET. OFF-SET WAS 50 MICRONS ANTERIOR (WITHIN ACCEPTABLE RANGE OF 0 TO ± 50 MICRONS). ALSO CHECKED ACTUAL ENERGY, AT A DISPLAYED VALUE OF 4.4MJ ON LASER THE FIELD MAX METER READS 4.2MJ (WITHIN ACCEPTABLE RANGE TO PRESET VALUE ± 15 %). FSE ADJUSTED THE FOCUS SHIFT OFF-SET TO ZERO MICRON AND ADJUSTED DISPLAY TO MATCH FIELD MAX READINGS AND RETESTED THE LASER. AS EXPECTED, THE LASER IS OPERATIONAL AT ALL SETTINGS AFTER THE SERVICE WAS COMPLETED. NIDEK INC. DETERMINED THAT MOST PROBABLE CAUSE OF THE PITTING LENS REPORTED WAS DUE TO THE COMBINATION OF FOCUS SHIFT OFF-SET BEING SET LESS THAN INDICATED AND USER NOT PROPERLY ALIGNING THE X/Y AXIS DURING THE PROCEDURES.
ON (B)(6) 2018, NIDEK INC. RECEIVED A PHONE CALL FROM A CUSTOMER STATING THAT FOR THE PAST THREE (3) WEEKS, THEIR YC-1800 HAS BEEN PITTING LENSES WHILE PERFORMING PROCEDURES ON PATIENTS. THE CUSTOMER CLAIMED BY TURNING THE LASER OFF AND ON, THE PROCEDURES CAN BE EXECUTED WITH NO ISSUES. AT THIS TIME, NIDEK INCORPORATED HAS NO INFORMATION OF HOW MANY PATIENTS WERE INVOLVED. NIDEK MADE SEVERAL EMAILS AND PHONE CALLS ATTEMPTS, HOWEVER NO REPLY OR RESPONSE FROM THE CUSTOMER. A SUPPLEMENTAL FOLLOW-UP REPORT WILL BE SUBMITTED ONCE PATIENT(S) INFORMATION ARE AVAILABLE. THUS, NIDEK INC. CONSIDERS PITTING LENS ISSUE A REPORTABLE EVENT AS IT IS AN UNDESIRABLE CONDITION AND HAS A POTENTIAL TO CAUSE OR CONTRIBUTE TO A SERIOUS INJURY IF THE ISSUE TO RECUR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 311362 | YC-1800 | YAG LASER | LXS | NIDEK CO., LTD |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |