FDA Adverse Event Death Summary report: N

PIIC IX HARDWARE

MDR report key: 7464321 · Received April 26, 2018

Report

Report Number
1218950-2018-03715
Event Type
Death
Date Received
April 26, 2018
Date of Event
April 18, 2018
Report Date
April 19, 2018
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838048645
PMA / PMN Number
K102495
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE. PATIENT INFO HAS BEEN REQUESTED.

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE), WAS PAGED TO CONTACT THE CUSTOMER. PER THE SAP NOTES, THE FSE SET THE TIME AND UPGRADED THE CUSTOMER TO SOFTWARE REVISION B.02.13. THE SOFTWARE UPGRADE PERFORMED WAS NOT SPECIFIC TO THE REPORTED ISSUE, BUT AS A CUSTOMER SATISFACTION ACTION. SEVERAL ATTEMPTS WERE MADE TO OBTAIN ADDITIONAL INFORMATION, HOWEVER, THERE WAS NO RESPONSE. THE CAUSE OF THE REPORTED ISSUE IS UNKNOWN, HOWEVER, IT WILL BE CONSIDERED A MALFUNCTION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED AN INACCURATE TIME AT THE CENTRAL STATION AND A PATIENT DEATH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
309685 PIIC IX HARDWARE CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866424 00884838048645

Patients

Seq Age Sex Outcome Treatment
1 Death