FDA Adverse Event Malfunction Summary report: N

COBAS E 411 IMMUNOASSAY ANALYZER

MDR report key: 7454178 · Received April 24, 2018

Report

Report Number
1823260-2018-01262
Event Type
Malfunction
Date Received
April 24, 2018
Date of Event
April 3, 2018
Report Date
April 24, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4). (B)(6).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED FOR THE ELECSYS HCG + BETA TEST SYSTEM (HCGB) ON A COBAS E 411 IMMUNOASSAY ANALYZER. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE SAMPLE INITIALLY RESULTED AS GREATER THAN 10000 MIU/ML. THE SAMPLE WAS DILUTED 1:20 AND REPEATED, RESULTING AS 101060 MIU/ML. THE SAMPLE WAS DILUTED 1:20 AND REPEATED A SECOND TIME, RESULTING AS 65800 MIU/ML. THE PATIENT WAS NOT ADVERSELY AFFECTED. THE HCGB REAGENT LOT NUMBER WAS 210151. THE REAGENT EXPIRATION DATE WAS ASKED FOR, BUT NOT PROVIDED. THE FIELD SERVICE ENGINEER REPLACED TUBING ON THE ANALYZER AND NOW IT IS FUNCTIONING NORMALLY. PERFORMANCE TESTING WAS RUN ON THE ANALYZER AND IT WAS NORMAL. THE ISSUE WAS RESOLVED AFTER THESE ACTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
296687 COBAS E 411 IMMUNOASSAY ANALYZER IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E411 DISK NA

Patients

Seq Age Sex Outcome Treatment
1