FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HCV REAGENT PACK

MDR report key: 7453943 · Received April 24, 2018

Report

Report Number
3007111389-2018-00056
Event Type
Malfunction
Date Received
April 24, 2018
Date of Event
March 5, 2018
Report Date
April 24, 2018
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MZO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT (B)(6) RESULTS WERE OBTAINED FOR A SINGLE PATIENT PROCESSED USING VITROS ANTI-HCV REAGENT ON A VITROS 3600 IMMUNODIAGNOSTIC SYSTEM (S/N (B)(4)). THE ASSIGNABLE CAUSE IS UNKNOWN. A CALIBRATION ISSUE, SAMPLE STORAGE ISSUE, OR PRE-ANALYTICAL SAMPLE HANDLING COULD NOT BE RULED OUT AS CONTRIBUTING FACTORS. THERE IS NO INDICATION THAT THE INSTRUMENT AND/OR THE REAGENT WERE NOT PERFORMING AS EXPECTED AS QUALITY CONTROL FLUID RESULTS WERE REPORTED AS ACCEPTABLE.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED (B)(6) RESULTS OBTAINED FOR A SINGLE PATIENT, PROCESSED USING VITROS ANTI-HCV REAGENT ON A VITROS 3600 IMMUNODIAGNOSTIC SYSTEM. VITROS (B)(6) RESULTS (B)(6) ((B)(6)) VERSUS EXPECTED RESULTS OF (B)(6) ((B)(6)). BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF UNDETECTED. THE DISCORDANT NEGATIVE RESULTS WERE NOT REPORTED FROM THE LABORATORY. ORTHO WAS NOT MADE AWARE OF ANY ALLEGATION OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS (ORTHO) INC. COMPLAINT NUMBER (B)(4) / QERTS RECORD ID (B)(4). THIS REPORT IS NUMBER ONE OF TWO MDR¿S FOR THIS EVENT. TWO 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS TWO DEVICES WERE INVOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
299661 VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HCV REAGENT PACK IN-VITRO DIAGNOSTIC MZO ORTHO-CLINICAL DIAGNOSTICS 4200

Patients

Seq Age Sex Outcome Treatment
1