FDA Adverse Event Injury Summary report: N

2000 OUTDOOR

MDR report key: 7443160 · Received April 19, 2018

Report

Report Number
3011268530-2018-00016
Event Type
Injury
Date Received
April 19, 2018
Date of Event
March 21, 2018
Report Date
April 19, 2018
Manufacturer
HANDICARE
Product Code
PCD
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

HANDICARE ACCESSIBILITY (B)(6), THE MANUFACTURER OF 2000 SERIES OUTDOOR, SN (B)(4) HAS COMPLETED THEIR INVESTIGATION INTO THE INCIDENT. THE MANUFACTURER HAS PERFORMED A FULL REVIEW OF THE PICTURES PROVIDED FROM THE INSTALLATION AS WELL AS DISASSEMBLY OF THE POWER PACK FOR INSPECTION OF INTERNAL COMPONENTS. IN ADDITION, THE TRUNNION CASTING WAS SENT FOR EXTERNAL MATERIAL ANALYSIS BY A METALLURGICAL LABORATORY. THEIR CONCLUSION IS THAT THE PACK WAS MISLOADED DURING INSTALLATION AND SUBSEQUENT REINSTALLATION. THE RESULTING MISALIGNMENT AND EXCESSIVE FORCES OVER TIME CAUSED A STRESS FRACTURE OF THE TRUNNION CASTING, RESULTING IN THE INCIDENT. THEY ALSO NOTED THAT BECAUSE THE INSTALLATION CONTAINS NO HORIZONTAL RAIL SEGMENTS GREAT CARE WOULD BE NEEDED ON THE PART OF THE INSTALLER TO AVOID A MISALIGNMENT. DEALER AND INSTALLER ARE COMMUNICATED TO REINFORCE THE IMPORTANCE OF MAKING SURE THAT THE PACK IS CORRECTLY LOADED AS DESCRIBED IN THE INSTALLATION MANUALS.

Additional Manufacturer Narrative · 1

OUTCOME OF INVESTIGATION IS PENDING. A FINAL REPORT WILL BE SUBMITTED UPON COMPLETION.

Description of Event or Problem · 1

AN END USER WAS SITTING IN THE CHAIR SEAT OF A 2000 OUTDOOR STAIRLIFT AND WHILE IN MOTION, THE CHAIR SEAT BROKE AWAY FROM THE RAIL. THE END USER TUMBLED DOWN THE STAIRWAY. FOLLOWING THE FALL HE HAD A GASH ON HIS HEAD, HURT HIS ARM, AND HIS LEGS. HE WENT TO AN URGENT CARE FACILITY FOR ATTENTION. HE WAS TREATED FOR HIS INJURIES AND WAS HOME THE SAME DAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
285511 2000 OUTDOOR OUTDOOR STAIRLIFT PCD HANDICARE

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization