FDA Adverse Event Injury Summary report: N

PHILIPS SONICARE

MDR report key: 7434668 · Received April 16, 2018

Report

Report Number
3026630-2018-00308
Event Type
Injury
Date Received
April 16, 2018
Date of Event
April 12, 2018
Report Date
April 12, 2018
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

ADDITIONAL PRODUCTS RETURNED; EVALUATION INDICATES NO DEFECTS OR MALFUNCTIONS OTHER THAN TWO LONG FILAMENTS ON THE DIAMOND CLEAN BRUSH HEAD THAT WOULD NOT HAVE CAUSED THE REPORTED ISSUE: PART NUMBER: DATE CODE: DESCRIPTION: HX9100, 160723 2 DIAMOND, CLEAN BASE CHARGER. HX9210, 160712 2 DIAMOND, CLEAN TRAVEL CHARGER. HX605XX, 161214 3 SENSITIVE, BRUSH HEAD #1. HX605XX, 161214 3 SENSITIVE, BRUSH HEAD #2. HX606X, 160609 12T, DIAMONDCLEAN BRUSH HEAD. HX904X, 160220 32M 05,2 ADAPTIVE CLEAN BRUSH HEAD. HX900X 160906 22M 250 INTERCARE BRUSH HEAD THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE DETERMINED.

Additional Manufacturer Narrative · 1

CONSUMER EXPERIENCED TWO BROKEN TEETH.

Description of Event or Problem · 1

CONSUMER CALLED STATING THAT THEY BROKE OFF TWO TEETH WHILE USING THEIR SONICARE POWER TOOTHBRUSH. NO MEDICAL ATTENTION WAS SOUGHT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
276911 PHILIPS SONICARE DIAMONDCLEAN POWER TOOTHBRUSH JEQ PHILIPS ORAL HEALTHCARE HX939W 160801

Patients

Seq Age Sex Outcome Treatment
1 Other