PHILIPS SONICARE
Report
- Report Number
- 3026630-2018-00308
- Event Type
- Injury
- Date Received
- April 16, 2018
- Date of Event
- April 12, 2018
- Report Date
- April 12, 2018
- Manufacturer
- PHILIPS ORAL HEALTHCARE
- Product Code
- JEQ
- PMA / PMN Number
- EXEMPT
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- PATIENT
Narratives
ADDITIONAL PRODUCTS RETURNED; EVALUATION INDICATES NO DEFECTS OR MALFUNCTIONS OTHER THAN TWO LONG FILAMENTS ON THE DIAMOND CLEAN BRUSH HEAD THAT WOULD NOT HAVE CAUSED THE REPORTED ISSUE: PART NUMBER: DATE CODE: DESCRIPTION: HX9100, 160723 2 DIAMOND, CLEAN BASE CHARGER. HX9210, 160712 2 DIAMOND, CLEAN TRAVEL CHARGER. HX605XX, 161214 3 SENSITIVE, BRUSH HEAD #1. HX605XX, 161214 3 SENSITIVE, BRUSH HEAD #2. HX606X, 160609 12T, DIAMONDCLEAN BRUSH HEAD. HX904X, 160220 32M 05,2 ADAPTIVE CLEAN BRUSH HEAD. HX900X 160906 22M 250 INTERCARE BRUSH HEAD THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE DETERMINED.
CONSUMER EXPERIENCED TWO BROKEN TEETH.
CONSUMER CALLED STATING THAT THEY BROKE OFF TWO TEETH WHILE USING THEIR SONICARE POWER TOOTHBRUSH. NO MEDICAL ATTENTION WAS SOUGHT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 276911 | PHILIPS SONICARE | DIAMONDCLEAN POWER TOOTHBRUSH | JEQ | PHILIPS ORAL HEALTHCARE | HX939W | 160801 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |