FDA Adverse Event Injury Summary report: N

LIFELINE PERSONAL RESPONSE SYSTEM

MDR report key: 7429876 · Received April 13, 2018

Report

Report Number
1220762-2018-00001
Event Type
Injury
Date Received
April 13, 2018
Date of Event
March 13, 2018
Report Date
March 19, 2018
Manufacturer
PHILIPS LIFELINE
Product Code
ILQ
UDI-DI
00884838084957
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AS REPORTED TO FDA IN 1220762-11-15-2017-001-R, THE INVOLVED BUTTON WAS AN AFFECTED DEVICE. THE BUTTON DID NOT HAVE THE APPROPRIATE FALL PARAMETERS. IT IS UNCLEAR FROM THE INFORMATION RECEIVED BY THE MANUFACTURER IF THE BUTTON MAY HAVE CONTRIBUTED TO ANY INJURY THE SUBSCRIBER SUSTAINED. PER AUTOALERT HELP BUTTON, INSTRUCTIONS FOR USE (P/N 0940817 REV. 7 P. 10 THE AUTOALERT HELP BUTTON CAN DETECT MOST FALLS, PROVIDING AN ADDED LAYER OF PROTECTION. IF YOU THINK YOU NEED ASSISTANCE, PUSH YOUR HELP BUTTON IMMEDIATELY TO INITIATE THE HELP CALL PUSHING THE HELP BUTTON GENERATES THE HELP CALL IMMEDIATELY. RECOMMENDED USAGE: PUSH YOUR AUTOALERT HELP BUTTON ANY TIME YOU NEED HELP. IF YOU FALL AND ARE ABLE TO, YOU SHOULD STILL PUSH THE AUTOALERT HELP BUTTON TO SEND A HELP CALL RIGHT AWAY. PER AUTOALERT HELP BUTTON, INSTRUCTIONS FOR USE, P/N 0940718 REV. 5 PAGE STATES: "IN CERTAIN SITUATIONS, THE AUTOALERT MAY NOT DETECT A FALL. SOME MOVEMENTS MAY NOT REGISTER AS A FALL AND WOULD NOT BE DETECTED." THE INVOLVED BUTTON WAS STILL ABLE TO BE DEPRESSED TO SUMMON HELP.

Description of Event or Problem · 1

THE SUBSCRIBER HAD A FALL DOWN SEVERAL STAIRS. SHE WAS UNCONSCIOUS. SHE WAS BLEEDING FROM THE FALL AND HAD BROKEN SEVERAL BONES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
272841 LIFELINE PERSONAL RESPONSE SYSTEM SYSTEM, COMMUNICATION, POWERED ILQ PHILIPS LIFELINE FD100 00884838084957

Patients

Seq Age Sex Outcome Treatment
1 92 YR Hospitalization