FDA Adverse Event Malfunction Summary report: N

SOFTBANK II

MDR report key: 742912 · Received July 24, 2006

Report

Report Number
1058332-2006-00019
Event Type
Malfunction
Date Received
July 24, 2006
Date of Event
June 21, 2006
Report Date
June 21, 2006
Manufacturer
SCC SOFT COMPUTER
Product Code
MMH
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ALTERNATIVE SOLUTION: THE FOLLOWING ALTERNATIVE SOLUTIONS ALLOW CLIENTS TO USE THE SYSTEM WITHOUT BEING AFFECTED BY THIS ISSUE. FOR SOFTBANK CLIENTS WITH VERSIONS 21.4.5, 22.4.2, 23.0.1 OR HIGHER THAN ALTERNATIVE SOLUTION IS TO SET BB PARAMETER HOS_CANCEL_COND TO NOT ALLOW THE CANCELLATION OF COMPLETED TESTS AND/OR LIMIT ACCESS TO THE CANCEL OPTION IN SECURITY. FOR SOFTBANK CLIENTS WITH VERSIONS 19.X, 21.2X 21.4.1, 21.4.2, 21.4.3, 22.4.0, OR 22.4.1 THE ALTERNATIVE SOLUTION IS TO LIMIT ACCESS TO THE CANCEL OPTION IN SECURITY. CORRECTION RECOMMENDATION FOR THE REPORTING CLIENT: CORRECT IN A 23.1.1.X PATCH OR 23.1.2.X PATCH. NOTIFICAION RECOMMENDATION FOR THE REMAINING AFFECTED CLIENT BASE: NOTIFY ALL AFFECTED CLIENTS. CORRECTION RECOMMENDATIONS FOR THE REMANING AFFECTED CLIENT BASE: CORRECT IN A 23.1.2.X PATCH AND IN A 23.1.1.X PATCH.

Description of Event or Problem · 1

FOR CLIENTS USING SOFTBANK II, TO CANCEL THE COMPLETED ANTI-BODY IDENTIFICATION TEST THAT WROTE THE ANTI-BODY TO THE PT'S HISTORICAL RECORD, THE SYSTEM WILL REMOVE THE ANTI-BODY IDENTIFIED IN THE CANCELLED ANTI-BODY IDENTIFICATION TEST FROM THE PT'S HISTORICAL RECORD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOFTBANK II SOFTBANK II MMH SCC SOFT COMPUTER NA NA

Patients

Seq Age Sex Outcome Treatment
1 *