FDA Adverse Event Malfunction Summary report: N

DELTA Q

MDR report key: 7429038 · Received April 13, 2018

Report

Report Number
1017522-2018-00011
Event Type
Malfunction
Date Received
April 13, 2018
Report Date
March 16, 2018
Manufacturer
PELTON & CRANE
Product Code
FLE
PMA / PMN Number
K945117
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
DENTIST

Narratives

Additional Manufacturer Narrative · 1

THE STERILIZER WAS RETURNED TO PELTON & CRANE ON 3/28/2018. OUR EVALUATION INDICATES THERE WAS SEVERE DAMAGE TO THE FRONT OF THE STERILIZER INDICATING THE STERILIZER HAD FALLEN OFF THE TABLE IT WAS SITTING ON. MOREOVER, THE DOOR HANDLE BAR ASSEMBLY WAS BENT INWARDS INDICATING A DIRECT IMPACT TO THE FRONT OF THE STERILIZER WHEN THE STERILIZER FELL TO THE FLOOR. THE CHAMBER AND DOOR LOCKING MECHANISM WAS EVALUATED AND THERE WAS NO STRUCTURAL DAMAGE TO THE CHAMBER, DOOR, HINDGES, AND LATCHING PINS. PELTON & CRANE HAS LEFT MULTIPLE MESSAGES WITH THE DOCTORS OFFICE FOR DR. (B)(6) TO CALL US BACK TO FURTHER DISCUSS THE COMPLAINT HE E-MAILED TO US AS WELL AS TO DETERMINE THE DATE OF THE EVENT BUT THE DR. HAS NOT RETURNED OUR CALLS. AS A RESULT, THE STERILIZER APPEARS TO HAVE BEEN ABUSED AS IT WAS NOT PROPERLY POSITIONED ON THE TABLE FOR USE. ALSO THE STERILIZER WAS NOT BEING PROPERLY MAINTAINED OVER TIME AS THE STERILIZER CHAMBER, TRAYS, AND FILTERS ARE VERY DIRTY AND SHOWS LACK OF PROPER MAINTENANCE.

Description of Event or Problem · 1

PELTON & CRANE RECEIVED A COMPLAINT VIA E-MAIL STATING A DELTA Q 10" STERILIZER DOOR CAME OPEN DURING A STERILIZING CYCLE CAUSING A LOUD NOISE. THE STAFF WENT INTO THE ROOM AS SAW THE STERILIZER, TRAYS, AND THE VARIOUS INSTRUMENTS THEY WERE STERILIZING ON THE FLOOR WITH THE STERILIZER DOOR OPEN. NO ONE WAS IN THE ROOM WHEN THE EVENT TOOK PLACE. THERE WERE NO INJURIES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
270648 DELTA Q AUTOCLAVE FLE PELTON & CRANE AF

Patients

Seq Age Sex Outcome Treatment
1