FDA Adverse Event Malfunction Summary report: N

AIA-600II

MDR report key: 7427889 · Received April 13, 2018

Report

Report Number
8031673-2018-03040
Event Type
Malfunction
Date Received
April 13, 2018
Date of Event
November 21, 2016
Report Date
April 12, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

ON 23-NOV-2016, AN FSE CONDUCTED ON-SITE FOLLOW-UP WITH THE CUSTOMER. THE FSE DETERMINED THAT THE EKI BOARD WAS FAULTY. THE EKI BOARD WAS REPLACED AND ALIGNED SUCCESSFULLY AND THE INSTRUMENT RETURNED TO NORMAL OPERATION. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DUE TO A DEFECTIVE EKI BOARD. TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 0

ON (B)(6) 2016, A CUSTOMER REPORTED LEVEL SENSE ERRORS WITH THEIR AIA-600II ANALYZER. THE CUSTOMER IS UNABLE TO RUN PTH PATIENT SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAYED REPORTING PTH PATIENT RESULTS. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
273327 AIA-600II AIA-600II KHO TOSOH CORPORATION AIA-600II

Patients

Seq Age Sex Outcome Treatment
1