AIA-2000
Report
- Report Number
- 8031673-2018-03394
- Event Type
- Malfunction
- Date Received
- April 11, 2018
- Date of Event
- November 11, 2015
- Report Date
- April 11, 2018
- Manufacturer
- TOSOH CORPORATION
- Product Code
- KHO
- PMA / PMN Number
- K971103
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. ON 11-NOV-2015, AN FSE VISITED THE CUSTOMER FACILITIES AND FOUND THE CAP DETECTION SENSOR WITH A BROKEN PHOTO-INTERRUPTER. REPLACED AND REALIGNED SUCCESSFULLY. THE INSTRUMENT WAS WORKING AS INTENDED. NO FURTHER ACTIONS WERE REQUIRED BY FIELD SERVICE. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DEFECTIVE PHOTO INTERUPTER B SENSOR BOARD AND A DEFECTIVE A CAP DETECTION SENSOR.
ON (B)(6) 2015, A CUSTOMER REPORTED DETECTING BUBBLES WITH THEIR AIA-2000 ANALYZER. THE CUSTOMER WAS UNABLE TO RUN BETA-HCG, PTH AND PROLACTIN PATIENT SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAYED REPORTING OF BETA-HCG, PTH AND PROLACTIN PATIENT RESULTS. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 264793 | AIA-2000 | AIA-2000 | KHO | TOSOH CORPORATION | AIA-2000 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |