FDA Adverse Event Malfunction Summary report: N

AIA-2000

MDR report key: 7422899 · Received April 11, 2018

Report

Report Number
8031673-2018-03394
Event Type
Malfunction
Date Received
April 11, 2018
Date of Event
November 11, 2015
Report Date
April 11, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. ON 11-NOV-2015, AN FSE VISITED THE CUSTOMER FACILITIES AND FOUND THE CAP DETECTION SENSOR WITH A BROKEN PHOTO-INTERRUPTER. REPLACED AND REALIGNED SUCCESSFULLY. THE INSTRUMENT WAS WORKING AS INTENDED. NO FURTHER ACTIONS WERE REQUIRED BY FIELD SERVICE. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DEFECTIVE PHOTO INTERUPTER B SENSOR BOARD AND A DEFECTIVE A CAP DETECTION SENSOR.

Description of Event or Problem · 0

ON (B)(6) 2015, A CUSTOMER REPORTED DETECTING BUBBLES WITH THEIR AIA-2000 ANALYZER. THE CUSTOMER WAS UNABLE TO RUN BETA-HCG, PTH AND PROLACTIN PATIENT SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAYED REPORTING OF BETA-HCG, PTH AND PROLACTIN PATIENT RESULTS. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
264793 AIA-2000 AIA-2000 KHO TOSOH CORPORATION AIA-2000

Patients

Seq Age Sex Outcome Treatment
1