FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 7404355 · Received April 6, 2018

Report

Report Number
3013756811-2018-12930
Event Type
Malfunction
Date Received
April 6, 2018
Date of Event
March 24, 2018
Report Date
April 6, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THE PUMP WAS INTERMITTENTLY TRIGGERING AN ALARM THAT STOPPED INSULIN DELIVERY. REPORTEDLY, THE ALARM WOULD INFORM CUSTOMER TO CHANGE SUPPLIES. CUSTOMER WAS UNABLE TO SPECIFY THE TYPE OF THE ALARM. THE CUSTOMER REPORTED THAT THE ALARM WAS CLEARED AFTER SUPPLIES WERE CHANGED AND INSULIN THERAPY WAS ABLE TO BE RESUMED. CUSTOMER'S BLOOD GLUCOSE WAS 231-300 MG/DL. CUSTOMER CONFIRMED THAT AN ALTERNATE METHOD OF INSULIN DELIVERY WAS AVAILABLE. MULTIPLE ATTEMPTS WERE MADE BY TANDEM¿S TECHNICAL SUPPORT TO OBTAIN ADDITIONAL INFORMATION; HOWEVER, NO ADDITIONAL INFORMATION REGARDING THIS EVENT WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
246016 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 20 YR