FDA Adverse Event Malfunction Summary report: N

AIA-900

MDR report key: 7391078 · Received April 2, 2018

Report

Report Number
8031673-2018-03033
Event Type
Malfunction
Date Received
April 2, 2018
Date of Event
November 18, 2016
Report Date
April 2, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

ON 18-NOV-2016, AN FSE CONDUCTED ON-SITE FOLLOW-UP WITH THE CUSTOMER. THE FSE OBSERVED THAT THE BELT POSSIBLY SKIPPED A TOOTH. THE FSE MADE THE BELT ADJUSTMENTS, CHECKED ALIGNMENTS, TIGHTENED THE BELTS FOR THE INCUBATOR, PERFORMED VOLTAGE ADJUSTMENT ON Z-CUP TRANSFER AND RETURNED THE INSTRUMENT TO NORMAL OPERATION. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DUE TO DEFECTIVE INCUBATOR ALIGNMENT. TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 0

ON (B)(6) 2018, A CUSTOMER REPORTED A C TRANSFER HOME OVERRUN WITH THEIR AIA-900 ANALYZER. THE CUSTOMER IS UNABLE TO RUN BHCG, FSH, LHII, PROG, AND E2PATIENT SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT. A FIELD SERVICE ENGINEER WAS DISPATCHED TO ADDRESS THE REPORTED EVENT. THERE IS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING OF PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
231902 AIA-900 AIA-900 KHO TOSOH CORPORATION AIA-900

Patients

Seq Age Sex Outcome Treatment
1