FDA Adverse Event Malfunction Summary report: N

X SERIES

MDR report key: 7390043 · Received April 2, 2018

Report

Report Number
1220908-2018-00871
Event Type
Malfunction
Date Received
April 2, 2018
Date of Event
February 18, 2018
Report Date
March 12, 2018
Manufacturer
ZOLL MEDICAL CORPORATION
Product Code
MKJ
PMA / PMN Number
K112432
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORATION, UNITED STATES. INSTEAD, OUR DISTRIBUTOR RECEIVED THE DEVICE FOR EVALUATION. DURING THE EVALUATION THE CUSTOMER'S REPORT COULD NOT BE REPLICATED OR CONFIRMED. THE MONITOR BOARD WAS REPLACED AS A PRECAUTION. THE DEVICE WAS RECERTIFIED AND RETURNED TO THE CUSTOMER. THE MONITOR BOARD WAS RETURNED TO ZOLL MEDICAL CORPORATION, UNITED STATES. TESTING OF THE BOARD WAS NOT ABLE TO DUPLICATE THE CUSTOMER'S REPORT. THE DEVICE ACTIVITY LOGS WERE NOT AVAILABLE AS PART OF THIS INVESTIGATION. ANALYSIS OF REPORTS OF THIS TYPE HAS NOT IDENTIFIED AN INCREASE IN TREND.

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORTION, UNITED STATES. INSTEAD, OUR DISTRIBUTOR RECEIVED THE DEVICE FOR EVALUATION. DURING THE EVALUATION THE CUSTOMER'S REPORT COULD NOT BE REPLICATED OR CONFIRMED. THE MONITOR BOARD WAS REPLACED AS A PRECAUTION. THE DEVICE WAS RECERTIFIED AND RETURNED TO THE CUSTOMER. THE MONITOR BOARD WAS RETURNED TO ZOLL MEDICAL CORPORATION, UNITED STATES. TESTING OF THE BOARD WAS NOT ABLE TO DUPLICATE THE CUSTOMER'S REPORT. THE DEVICE ACTIVITY LOGS WERE NOT AVAILABLE AS PART OF THIS INVESTIGATION. ANALYSIS OF REPORTS OF THIS TYPE HAS NOT IDENTIFIED AN INCREASE IN TREND.

Additional Manufacturer Narrative · 1

ZOLL MEDICAL CORPORATION HAS NOT RECEIVED THE PRODUCT FOR EVALUATION AND THIS COMPLAINT IS STILL UNDER INVESTIGATION.

Description of Event or Problem · 1

COMPLAINANT ALLEGED THAT WHILE ATTEMPTING TO TREAT A PATIENT (AGE & GENDER UNKNOWN), THE DEVICE RESTART/REBOOT ITSELF. COMPLAINANT DID NOT INDICATE THAT THERE WAS ANY ADVERSE EFFECT TO THE PATIENT DUE TO THE REPORTED MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
233014 X SERIES DEFIBRILLATOR/PACEMAKER MKJ ZOLL MEDICAL CORPORATION X SERIES NA

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown