G7
Report
- Report Number
- 8031673-2018-04139
- Event Type
- Malfunction
- Date Received
- March 28, 2018
- Date of Event
- November 11, 2015
- Report Date
- March 28, 2018
- Manufacturer
- TOSOH CORPORATION
- Product Code
- LCP
- PMA / PMN Number
- K071132
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KY, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
H10.ADDITIONAL MANUFACTURER NARRATIVE: TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA 2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. H3.DEVICE BY MANUFACTURER: ON 11-NOV-2015, A TECHNICAL SUPPORT SPECIALIST (TSS) ADDRESSED THE REPORTED EVENT WHERE THE CUSTOMER INFORMED THAT THEY HAD FAILED API SURVEY. TSS SENT A NEW COLUMN AND CALIBRATORS FOR EVALUATION. CUSTOMER ADVISED NEW COLUMN AND CALIBRATORS RESOLVED THE UNACCEPTABLE PT RESULTS. NO FURTHER ACTION REQUIRED. THE PROBABLE CAUSE OF THE EVENT WAS LOT TO LOT VARIABILITY.
ON (B)(6) 2015, A CUSTOMER REPORTED FAILED API SURVEY WITH THEIR G7 ANALYZER. CUSTOMER REPORTS FAILED API SURVEY ON THE G7. GLY-11 13.3 [9.7-14.7], GLY 12 - 7.9 [4.6-7.0], GLY 13 - 13.1 [7.3-11.1], GLY 14 - 8.3 [4.0-7.0], GLY 15 - 16.8 [9.5-14.4]. CALIBRATED WITH LOT ZS4002, 1.1129X + 0.6655. (B)(4), FC 36. REPORTS THAT QUALITY CONTROL (QC) MEAN FOR MAS DBCL 1702 IN SEPT WAS 6.2 AND 9.8. L1 QC MEAN FOR OCT WAS 6.4, L2 WAS STILL 9.8. TSS ASKED TO SEE QC API REPORT. ADVISED TO PERFORM THE MONTHLY MONITORING CHECK AND RECALIBRATE. MONTHLY MAINTENANCE CHECKS - CHECK DILUTION PROCESS - 6.3 /WASH; 6.1/DI. CHECK SAMPLING PROCESS - 6.1 WHOLE BLOOD; 6.3 MANUAL DILUTION. THE CUSTOMER IS UNABLE TO RUN HBA1C PATIENT SAMPLES. A TECHNICAL SUPPORT SPECIALIST (TSS) ADDRESSED THE REPORTED EVENT, WHICH RESULTED IN DELAYED REPORTING HBA1C PATIENT RESULTS. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 222490 | G7 | G7 | LCP | TOSOH CORPORATION | G7 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |