FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM PQF

MDR report key: 7378094 · Received March 28, 2018

Report

Report Number
3004753838-2018-31227
Event Type
Malfunction
Date Received
March 28, 2018
Date of Event
February 27, 2018
Report Date
February 28, 2018
Manufacturer
DEXCOM, INC.
Product Code
PQF
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

SR (B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, THE PATIENT EXPERIENCED A LOSS OF CONNECTION. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE. NO PRODUCT OR DATA WAS PROVIDED FOR EVALUATION. CONFIRMATION OF THE COMPLAINT AND A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE COMPLAINT TRANSMITTER DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. A VOLTAGE TEST WAS PERFORMED AND IT PASSED. A PAIRING TEST WAS PERFORMED AND IT FAILED. NO DATA AVAILABLE FOR REVIEW. THE REPORTED EVENT LOSS OF CONNECTION WAS CONFIRMED. THE ROOT CAUSE WAS DETERMINED TO BE A DEFECTIVE TRANSMITTER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
221578 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM PQF CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 6006335

Patients

Seq Age Sex Outcome Treatment
1 59 YR