FDA Adverse Event Malfunction Summary report: N

SIGNA INFINITY MR SYSTEM WITH EXCITE TECHNOLOGY

MDR report key: 7374792 · Received March 27, 2018

Report

Report Number
2183553-2018-00005
Event Type
Malfunction
Date Received
March 27, 2018
Date of Event
March 2, 2018
Report Date
June 21, 2018
Manufacturer
GE MEDICAL SYSTEMS, LLC
Product Code
LNH
PMA / PMN Number
K013636
Removal / Correction Number
2183553-06/13/18-003-C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
RADIOLOGIC TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

PATIENT INFORMATION HAS BEEN REQUESTED BUT NOT YET RECEIVED. THERE ARE NO ADDITIONAL DEVICE IDENTIFICATION NUMBERS. GE HEALTHCARE'S INVESTIGATION IS ONGOING. A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION HAS BEEN COMPLETED. DEVICE EVALUATION ANTICIPATED, BUT NOT YET BEGUN.

Additional Manufacturer Narrative · 1

GE HEALTHCARE'S INVESTIGATION HAS DETERMINED THAT THE INCIDENT OCCURRED DUE TO THE LATEST ON-SITE SOFTWARE VERSION NOT BEING REINSTALLED AFTER SERVICE ACTIVITIES WERE PERFORMED THAT REQUIRED SOFTWARE TO BE RELOADED. UNDER SPECIFIC CONDITIONS, THIS SOFTWARE CONFIGURATION RESULTED IN AN IMAGE FLIP LEFT/RIGHT. GE HEALTHCARE IS INITIATING AN ACTION IN THE FIELD AS REPORTED TO THE FDA UNDER CORRECTION NUMBER 2183553-06/13/18-001-C ON JUNE 13, 2018.

Additional Manufacturer Narrative · 1

CORRECTED DATA: GE HEALTHCARE'S INVESTIGATION HAS DETERMINED THAT THE INCIDENT OCCURRED DUE TO THE LATEST ON-SITE SOFTWARE VERSION NOT BEING REINSTALLED AFTER SERVICE ACTIVITIES WERE PERFORMED THAT REQUIRED SOFTWARE TO BE RELOADED. UNDER SPECIFIC CONDITIONS, THIS SOFTWARE CONFIGURATION RESULTED IN AN IMAGE FLIP LEFT/RIGHT. GE HEALTHCARE IS INITIATING AN ACTION IN THE FIELD AS REPORTED TO THE FDA UNDER CORRECTION NUMBER 2183553-06/13/18-003-C ON JUNE 13, 2018. CORRECTION/REMOVAL REPORT NUMBER: 2183553-06/13/18-003-C

Description of Event or Problem · 1

IT WAS REPORTED TO GE HEALTHCARE THAT AXIAL T1 IMAGES OF A BRAIN MRI EXAM DEMONSTRATED A RIGHT TO LEFT IMAGE FLIP, RESULTING IN INCORRECTLY DISPLAYED ANATOMY. THE PATIENT HAD A KNOWN LEFT SIDE BRAIN TUMOR, WHICH MADE THE ISSUE DETECTABLE TO THE USER. NO INJURY OR MISDIAGNOSIS OCCURRED DUE TO THIS ISSUE. AN INVESTIGATION HAS BEEN INITIATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
216191 SIGNA INFINITY MR SYSTEM WITH EXCITE TECHNOLOGY NUCLEAR MAGNETIC RESONANCE IMAGING LNH GE MEDICAL SYSTEMS, LLC

Patients

Seq Age Sex Outcome Treatment
1