FDA Adverse Event Malfunction Summary report: N

AIA-900

MDR report key: 7368783 · Received March 25, 2018

Report

Report Number
8031673-2018-03000
Event Type
Malfunction
Date Received
March 25, 2018
Date of Event
June 7, 2017
Report Date
March 25, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

H10 ADDITIONAL NARRATIVE: THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. H.3. DEVICE EVALUATION BY MANUFACTURER: THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON 7 JUNE 2017. THE FSE INSPECTED THE CUP TRANSFER UNIT AND PRESENCE SENSOR AND NOTED NO ISSUES. THE ENGINEER PERFORMED CUP TRANSFER TESTS WHICH SHOWED MISALIGNMENT WHEN PLACING THE CUP ONTO D-LANE. THE FSE CHECKED AND ADJUSTED ALIGNMENTS FOR D-LANE AND INNER AND OUTER INCUBATOR POSITIONS, THEN PERFORMED SORTER TEST AND REPORTED NO ISSUES. THE ENGINEER PERFORMED CUP TRANSFER TESTS MULTIPLE TIMES WITH NO ISSUES. THE AIA-900 WAS WORKING AS INTENDED. NO FURTHER ACTION REQUIRED BY FSE. THE PROBABLE CAUSE OF THE EVENT WAS THE CUP TRANSFER ALIGNMENT

Description of Event or Problem · 0

ON (B)(6) 2017 A CUSTOMER REPORTED ERROR 2160 C TRANS CUP NOT DETECTED WITH THEIR AIA-900 ANALYZER. THE CUSTOMER WAS UNABLE TO RUN SAMPLES AND REQUESTED SERVICE TO ADDRESS THE REPORTED EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAY REPORTING IPTH AND PRL PATIENT RESULTS. THERE WAS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE EVENT CONSEQUENCE DUE TO THE DELAY OF REPORTING PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
211544 AIA-900 AIA-900, PRODUCT CODE: KHO KHO TOSOH CORPORATION AIA-900

Patients

Seq Age Sex Outcome Treatment
1