TOSOH HLC-723G8 ANALYZER G8
Report
- Report Number
- 8031673-2018-04214
- Event Type
- Malfunction
- Date Received
- March 22, 2018
- Date of Event
- March 28, 2017
- Report Date
- March 22, 2018
- Manufacturer
- TOSOH CORPORATION
- Product Code
- LCP
- PMA / PMN Number
- K071132
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. ON 29-MAR-2017, FSE ARRIVED AT THE SITE TO ADDRESS THE REPORTED EVENT. FIRST, FSE VERIFIED THE HIGH PRESSURE. NEXT, HE REPLACED THE OBSTRUCTED PEEK TUBING. AFTERWARDS, PRESSURE WAS 9.9 MEGA PASCALS (MPA) WITH THE COLUMN AT 2700 INJECTIONS. FSE INSTALLED A NEWER COLUM AND THE PRESSURE DECREASED TO 8.55 MPA. NO FURTHER ISSUES WERE REPORTED AND NO FURTHER ACTION WAS REQUIRED BY FIELD SERVICE. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DUE TO A CLOG IN THE L-6 LINE.
ON (B)(6) 2017, THE CUSTOMER REPORTED RECEIVING HIGH PRESSURE WITH THEIR G8 ANALYZER. THE CUSTOMER REPLACED THE COLUMN AND FILTER WITH NO RESOLUTION. THE CUSTOMER ALSO PERFORMED A PRESSURE TEST ON THE DEVICE. ON (B)(4) 2017, A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAY IN REPORTING OF PATIENT RESULTS FOR HBA1C. THERE IS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING OF PATIENT RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 206995 | TOSOH HLC-723G8 ANALYZER G8 | G8 | LCP | TOSOH CORPORATION | G8 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |