FDA Adverse Event Malfunction Summary report: N

TOSOH HLC-723G8 ANALYZER G8

MDR report key: 7364706 · Received March 22, 2018

Report

Report Number
8031673-2018-04205
Event Type
Malfunction
Date Received
March 22, 2018
Date of Event
March 11, 2017
Report Date
March 22, 2018
Manufacturer
TOSOH CORPORATION
Product Code
LCP
PMA / PMN Number
K071132
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. ON 13-MAR-2017, FSE ARRIVED AT THE SITE TO ADDRESS THE REPORTED EVENT. HE REPLACED THE L-6 LINE PEEK TUBING AND INSPECTED THE INJECTION VALVE. PRESSURE WAS NOW NORMAL AT APPROXIMATELY 8.30 MEGA PASCALS (MPA) AND QUALITY CONTROL (QC) SUBSEQUENTLY RAN WITHOUT ERROR. NO FURTHER ACTION WAS REQUIRED BY FIELD SERVICE. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS DUE TO AN L-6 LINE OBSTRUCTION.

Description of Event or Problem · 0

ON (B)(6) 2017, THE CUSTOMER REPORTED RECEIVING HIGH PRESSURE ALARMS WITH THEIR G8 ANALYZER. THE CUSTOMER STATED THAT SHE REPLACED THE COLUMN, FILTER, CHECKED THE FITTING, THEN REBOOTED, BUT THE ALARMS PERSISTED. ADDITIONALLY, SHE PERFORMED PRESSURE TESTS AND REMOVED THE WING NUT WITH NO RESOLUTION. ON (B)(6) 2017 FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAYED REPORTING HBA1C PATIENT RESULTS. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
207101 TOSOH HLC-723G8 ANALYZER G8 G8 LCP TOSOH CORPORATION G8

Patients

Seq Age Sex Outcome Treatment
1