FDA Adverse Event Malfunction Summary report: N

ARC INSTATEMP

MDR report key: 7343371 · Received March 15, 2018

Report

Report Number
3011197139-2018-00005
Event Type
Malfunction
Date Received
March 15, 2018
Date of Event
February 15, 2018
Report Date
March 15, 2018
Manufacturer
ARC DEVICES USA INC.
Product Code
FLL
PMA / PMN Number
K152905
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE THERMOMETER DID NOT REGISTER A FEVER. THE CUSTOMER TOOK HER SON TO URGENT CARE WHERE THE TEMPERATURE WAS REPORTED TO READ (B)(6). THERE WERE NO REPORTED COMPLICATIONS FROM THIS INCIDENT. ARC REQUESTED AND RECEIVED THE RETURNED DEVICE. UPON INVESTIGATION, THE PROBLEM WAS VERIFIED. NO OTHER COMPLAINTS OF THIS TYPE HAVE BEEN VERIFIED. NO ROOT CAUSE COULD BE CONFIRMED. THIS PROBLEM WILL CONTINUE TO BE MONITORED AND TRENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
186629 ARC INSTATEMP THERMOMETER, FLL ARC DEVICES USA INC. CF1-0196

Patients

Seq Age Sex Outcome Treatment
1 10 YR