FDA Adverse Event Malfunction Summary report: N

TOSOH HLC-723G8 ANALYZER G8

MDR report key: 7341503 · Received March 15, 2018

Report

Report Number
8031673-2018-02517
Event Type
Malfunction
Date Received
March 15, 2018
Date of Event
January 25, 2017
Report Date
March 15, 2018
Manufacturer
TOSOH CORPORATION
Product Code
LCP
PMA / PMN Number
K071132
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA (B)(4). TS (TECHNICAL SUPPORT) ADVISED TO DIFFERENT METHODOLOGIES USED, UNKNOWN IF QC (QUALITY CONTROL) WAS RUN ON THE 'FINGER STICK' DEVICE THAT DAY OR CALIBRATIONS, TOO MANY VARIABLES INVOLVED. THE MOST PROBABLE CAUSE OF THE REPORTED EVENT WAS AN EVENTUAL DIFFERENT TESTING METHODS INVOLVED.

Description of Event or Problem · 0

ON (B)(6) 2017, THE CUSTOMER REPORTED POTENTIAL DISCREPANT PATIENT RESULTS WITH THEIR HLC-723G8 ANALYZER SN#(B)(4). CUSTOMER REPORTED THAT THEY HAD A PATIENT SAMPLE THAT WAS RUN ON THE G8 AND THEY GOT A 6.3 A1C RESULT, THEY ALSO HAD THIS SAME PATIENT BE RUN ON A MANUAL 'FINGER STICK' TYPE OF DEVICE AT ANOTHER OFFICE AND THE RESULT THERE WAS 6.7. THE DR IN THE OFFICE QUESTIONED THEM THAT THIS WAS TOO BIG OF A DIFFERENCE AND WANTED TO KNOW WHY THE TWO RESULTS DID NOT MATCH. THERE WAS NO INDICATION OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
187002 TOSOH HLC-723G8 ANALYZER G8 G8 LCP TOSOH CORPORATION G8

Patients

Seq Age Sex Outcome Treatment
1