FDA Adverse Event Malfunction Summary report: N

AIA-900

MDR report key: 7334108 · Received March 13, 2018

Report

Report Number
8031673-2018-02453
Event Type
Malfunction
Date Received
March 13, 2018
Date of Event
March 20, 2017
Report Date
March 13, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA-2017-0007. SUBMISSION OF THIS REPORT DOES NOT CONSTITUTE AN ADMISSION THAT THE IMPORTER OR MANUFACTURER'S PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT. ON 20-MARCH-2017, A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER'S FACILITY TO ADDRESS THE REPORTED EVENT. THE FSE ADVISED THE CUSTOMER TO BACKFLUSH THE SAMPLE PROBE. THE FSE VISITED THE FACILITY AND ADJUSTED THE INSTRUMENT BUT THE RESULTS WERE STILL HIGH. HE THEN PERFORMED A PRECISION. ALL RESULTS WERE IN RANGE. THE AIA-900 INSTRUMENT IS OPERATIONAL. NO FURTHER ACTION IS REQUIRED BY FIELD SERVICE. THE MOST PROBABLE CAUSE FOR THE SHBG CONTROL RECOVERY ISSUE WAS UNKNOWN.

Description of Event or Problem · 0

ON (B)(6) 2017, A CUSTOMER REPORTED SHBG CONTROL RECOVERY ISSUE ON THE AIA-900 INSTRUMENT. THE CUSTOMER STATED THAT SHE HAD NOT TROUBLE WITH A LINEARITY PRECISION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
177956 AIA-900 AIA-900 KHO TOSOH CORPORATION AIA-900

Patients

Seq Age Sex Outcome Treatment
1