FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 7333422 · Received March 13, 2018

Report

Report Number
1823260-2018-00783
Event Type
Malfunction
Date Received
March 13, 2018
Date of Event
February 22, 2018
Report Date
March 13, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Description of Event or Problem · 1

A CUSTOMER COMPLAINED THAT THEY RECEIVED A QUESTIONABLE HIGH INR RESULT ON A COAGUCHEK XS METER WITH SERIAL (B)(4). (B)(6). DIFFERENT FINGERS WERE USED FOR EACH METER TEST. THE CUSTOMER CONSIDERS BOTH THE 2.8 INR AND 2.4 INR RESULTS TO BE CORRECT. THE CUSTOMER DID NOT REPORT THESE RESULTS TO HER DOCTOR. THE CUSTOMER'S THERAPEUTIC RANGE IS 2.0 - 3.0 INR. THE CUSTOMER STATED THAT THE METER HAD NOT BEEN CLEANED BEFORE. THE CUSTOMER NOTICED A FEW GRAY SMUDGES ON THE METER'S STRIP GUIDE. THE CUSTOMER WASHED THEIR HANDS BEFORE PERFORMING THE FINGERSTICK AND WERE ALLOWED TO DRY. THE BLOOD SAMPLE WAS APPLIED TO THE STRIP WITHIN 15 SECONDS. THE CUSTOMER HAS NO HEMATOCRIT CONCERNS, NO ANTIPHOSPHOLIPID ANTIBODIES, ON NO NEW MEDICATIONS, AND NO ADDITIONAL ILLNESSES. THE CUSTOMER HAD EATEN RED CABBAGE PRIOR TO TESTING. THE CUSTOMER DID STATE THAT HER WARFARIN DOSE HAD BEEN DECREASED, BUT IT WAS LATER STATED THAT THE METER RESULTS DID NOT LEAD TO A CHANGE IN DOSAGE. THE CUSTOMER'S CURRENT CONDITION IS SHE FEELS FINE. THE METER AND TEST STRIPS WERE REQUESTED FOR INVESTIGATION. REPLACEMENT PRODUCT WAS SENT. THE RETURNED METER AND STRIPS WERE TESTED IN COMPARISON TO A RETENTION METER AND MASTER LOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. (B)(6). ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED AND THE RETENTION MATERIAL MEET SPECIFICATIONS. THE INVESTIGATION NOTED THAT SINCE THE CUSTOMER HAD ADMITTED TO EATING RED CABBAGE PRIOR TO TESTING, WHICH CONTAINS VITAMIN K, THE INR VALUES COULD POSSIBLY BE AFFECTED. RELEVANT RETENTION TEST STRIPS (LOT 250322-21) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT. FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE. THE INVESTIGATION WAS UNABLE TO FIND A DEFINITIVE ROOT CAUSE FOR THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
177241 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 25032221

Patients

Seq Age Sex Outcome Treatment
1 94 YR