AIA 2000
Report
- Report Number
- 8031673-2018-02129
- Event Type
- Malfunction
- Date Received
- March 9, 2018
- Date of Event
- October 25, 2016
- Report Date
- March 9, 2018
- Manufacturer
- TOSOH CORPORATION
- Product Code
- KHO
- PMA / PMN Number
- K971103
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
ON (B)(6) 2016, A FIELD SERVICE ENGINEER (FSE) CLEANED OUT ALL DROPPED CUPS FROM INSTRUMENT AND SORTER, REPLACED SLAVE BOARD, AND PERFORMED VERSION UP TO RELOAD BOARD SOFTWARE. ALL SORTER ALIGNMENTS WERE CHECKED. THE CUSTOMER PERFORMED DAILY STARTUP AND RAN CUSTOMER QUALITY CONTROLS (QC) AND ALL WERE WITHIN RANGE. THE AIA-2000 WAS FUNCTIONING AS INTENDED. NO FURTHER ACTION REQUIRED FROM FILED SERVICE. THE PROBABLE CAUSE OF THE EVENT WAS A SLV BOARD FAILURE. TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH TCORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA (B)(4).
ON (B)(6) 2016 A CUSTOMER REPORTED ERROR 4041 SORTER Y AXIS HOME DETECTION FAILURE ON THE AIA-2000ST A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT. THERE WAS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING OF PATIENT RESULTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 170812 | AIA 2000 | AIA 2000 | KHO | TOSOH CORPORATION | AIA-2000 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |