FDA Adverse Event Malfunction Summary report: N

AIA 2000

MDR report key: 7326741 · Received March 9, 2018

Report

Report Number
8031673-2018-02129
Event Type
Malfunction
Date Received
March 9, 2018
Date of Event
October 25, 2016
Report Date
March 9, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

ON (B)(6) 2016, A FIELD SERVICE ENGINEER (FSE) CLEANED OUT ALL DROPPED CUPS FROM INSTRUMENT AND SORTER, REPLACED SLAVE BOARD, AND PERFORMED VERSION UP TO RELOAD BOARD SOFTWARE. ALL SORTER ALIGNMENTS WERE CHECKED. THE CUSTOMER PERFORMED DAILY STARTUP AND RAN CUSTOMER QUALITY CONTROLS (QC) AND ALL WERE WITHIN RANGE. THE AIA-2000 WAS FUNCTIONING AS INTENDED. NO FURTHER ACTION REQUIRED FROM FILED SERVICE. THE PROBABLE CAUSE OF THE EVENT WAS A SLV BOARD FAILURE. TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH TCORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA (B)(4).

Description of Event or Problem · 0

ON (B)(6) 2016 A CUSTOMER REPORTED ERROR 4041 SORTER Y AXIS HOME DETECTION FAILURE ON THE AIA-2000ST A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ADDRESS THE REPORTED EVENT. THERE WAS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING OF PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
170812 AIA 2000 AIA 2000 KHO TOSOH CORPORATION AIA-2000

Patients

Seq Age Sex Outcome Treatment
1