FDA Adverse Event Malfunction Summary report: N

PUMP MMT-1715KM 630G 3ML BLACK MEDI  

MDR report key: 7318268 · Received March 6, 2018

Report

Report Number
3004209178-2018-54894
Event Type
Malfunction
Date Received
March 6, 2018
Date of Event
February 17, 2018
Report Date
September 27, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169873834
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

NO UNEXPECTED INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR ALARM OR THE MOTOR ARM CANNOT COMMUNICATE WITH THE MAIN ARM ALARMS DURING TESTING HOWEVER, INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR ALARM AND THE MOTOR ARM CANNOT COMMUNICATE WITH THE MAIN ARM ALARM ARE FOUND IN THE FORMATTED HISTORY FILE DUE TO A SOFTWARE ERROR.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT INSULIN PUMP HAD MOTOR ARM CANNOT COMMUNICATE WITH THE MAIN ARM ERROR AND THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR ALARMS DURING BOLUS. CUSTOMER BLOOD GLUCOSE LEVEL WAS 233 MG/DL. THE CUSTOMER WILL RETURN INSULIN PUMP FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
159059 PUMP MMT-1715KM 630G 3ML BLACK MEDI   ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715KM HG280CN 00643169873834

Patients

Seq Age Sex Outcome Treatment
1 73 YR