FDA Adverse Event Malfunction Summary report: N

AIA-900

MDR report key: 7315069 · Received March 5, 2018

Report

Report Number
8031673-2018-01733
Event Type
Malfunction
Date Received
March 5, 2018
Date of Event
May 19, 2016
Report Date
March 5, 2018
Manufacturer
TOSOH CORPORATION
Product Code
KHO
PMA / PMN Number
K971103
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED WHO FOUND OUT PUSHER ARM WOULD NOT EJECT RACKS. FSE REMOVED DEBRIS FROM PUSHER FOOT, ADJUSTED S072. INSTRUMENT EJECTS RACKS WITHOUT ISSUE. FSE ALSO FOUND OUT CUP TRANSFER WOULD NOT REMOVE CUP FROM D LANE. FSE ADJUSTED POSITION AT D LANE. ON (B)(6) 2016 INSTRUMENT RECEIVED ERROR DURING THE NIGHT SHIFT. READJUSTED S072. RAN RACK ROTATION TEST. CUSTOMER CONTINUED TO RUN PATIENTS. INSTRUMENT IS OPERATIONAL. NO FURTHER ACTION REQUIRED BY FSE. THE PROBABLE CAUSE OF THE EVENT WAS SAMPLE RACK NOT MOVED TOSOH BIOSCIENCE, INC. IS SUBMITTING ON BEHALF OF THE FOREIGN MANUFACTURER, TOSOH CORPORATION, PER EXEMPTION NUMBER E2017013. THIS REPORT IS BEING SUBMITTED DUE TO A RETROSPECTIVE REVIEW CONDUCTED UNDER CAPA(B)(4).

Description of Event or Problem · 0

ON (B)(6) 2016 A CUSTOMER REPORTED ERROR 2301 (SAMPLE RACK NOT MOVING) WITH THEIR AIA-900 ANALYZER. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(6) 2016 TO ADDRESS THE REPORTED EVENT, WHICH RESULTED IN DELAY IN REPORTING OF PATIENT RESULTS FOR CKMB, CTNL AND PTH PATIENT SAMPLE. THERE WAS NO INDICATION OF ANY PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DELAY IN REPORTING OF PATIENT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
157934 AIA-900 AIA-900 KHO TOSOH CORPORATION AIA-900

Patients

Seq Age Sex Outcome Treatment
1