KANGAROO
Report
- Report Number
- 3006451981-2018-00135
- Event Type
- Malfunction
- Date Received
- February 27, 2018
- Date of Event
- January 18, 2018
- Report Date
- June 14, 2018
- Manufacturer
- COVIDIEN
- Product Code
- LZH
- UDI-DI
- 10884521006614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL, US
- Reporter Occupation
- OTHER
Narratives
IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
AN EVALUATION OF THE KANGAROO PUMP WAS PERFORMED AND THE CUSTOMER STATES ¿THE DEVICE HAS A LOW READING.¿ THE UNIT WAS TRIAGED AND THE REPORTED ISSUE COULD NOT BE CONFIRMED AT THIS TIME. THE UNIT DELIVERED ACCURATE AMOUNTS OF FOOD. HOWEVER, THE UNIT DISPLAYED AN INCORRECT AMOUNT OF FOOD VOLUME WAS FED. THEREFORE, THE ROOT CAUSE WAS ISOLATED TO A SOFTWARE ISSUE. ALL DEVICE HISTORY RECORDS ARE REVIEWED FOR QUALITY INSPECTIONS AND PARAMETER COMPLIANCE PRIOR TO RELEASING THE PRODUCT FOR SHIPMENT. COMPLAINT TRENDING INFORMATION IS BEING REVIEWED ON A MONTHLY BASIS AND IF A TREND IS OBSERVED, ACTIONS WILL BE TAKEN AS NECESSARY. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
IT WAS REPORTED THAT AN ISSUE OCCURRED WITH AN ENTERAL FEEDING PUMP. UPON TRIAGE ON (B)(6) 2018 THE SERVICE TECH FOUND THAT THE DEVICE DISPLAYED THAT IT FED ABOVE TOLERANCE DURING A VOLUMETRIC ACCURACY TESTING. THE DEVICE WAS SET TO RUN AT 150ML/HR AND WOULD DO SO FOR 30 MINUTES TO COMPLETE THE VOLUMETRIC ACCURACY TEST. THE DEVICE DELIVERED 72.72ML OF FLUID DURING THE TEST, MEASURED BY MASS AND CONVERTED INTO ML. THE DEVICE DISPLAYED THAT IT FED 88ML OF FLUID. THE DEVICE DELIVERS A PROPER AMOUNT BUT DISPLAYS THAT IT FED OVER THE PROPER TOLERANCE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 144301 | KANGAROO | PUMP, INFUSION, ENTERAL | LZH | COVIDIEN | 382400 | 10884521006614 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |