FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP MMT-751NAB

MDR report key: 7266422 · Received February 13, 2018

Report

Report Number
3004209178-2018-50380
Event Type
Malfunction
Date Received
February 13, 2018
Date of Event
September 3, 2017
Report Date
February 19, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169404304
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PUMP HAD BLANK DISPLAY DUE TO MOISTURE DAMAGE ON LCD BOARD. UNABLE TO PERFORM IDLE CURRENT TEST, RUN CURRENT TEST, SELF TEST, OFF NO POWER TEST AND DISPLACEMENT TEST DUE TO BLANK DISPLAY. PUMP RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD BLANK DISPLAY. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 82 MG/DL. THE DISPLAY RETURN AFTER TROUBLESHOOTING. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE INSULIN PUMP FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
111440 530G INSULIN PUMP MMT-751NAB ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAB A2751NABJ 00643169404304

Patients

Seq Age Sex Outcome Treatment
1 23 YR