FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 7248258 · Received February 7, 2018

Report

Report Number
1823260-2018-00355
Event Type
Malfunction
Date Received
February 7, 2018
Date of Event
January 17, 2018
Report Date
March 27, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER HAS NOT RETURNED ANY PRODUCT. SINCE NO PRODUCT WAS RETURNED, THE INVESTIGATION COULD NOT BE COMPLETED. A SPECIFIC ROOT CAUSE WAS NOT IDENTIFIED. NO INFORMATION WAS PROVIDED IN THE COMPLAINT THAT WOULD POINT TO A CAUSE FOR THE DISCREPANT RESULTS.

Additional Manufacturer Narrative · 1

(B)(4)

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF AN ERRONEOUS INR RESULT ON A COAGUCHEK XS METER WITH SERIAL NUMBER (B)(4). AT 6:49 AM THE METER RESULT WAS 1.0 INR. AT 6:52 AM THE METER RESULT WAS 8.0 INR. THE CUSTOMER DID NOT HAVE THEIR TREATMENT OR MEDICATION CHANGED BASED ON THE METER RESULTS. TWO DAYS LATER ON (B)(6) 2018 THE CUSTOMER HAD A VENOUS SAMPLE DRAWN AT THE DOCTOR'S OFFICE. USING A UNKNOWN TYPE OF METER AT THE DOCTOR'S OFFICE, THE CUSTOMER GOT A RESULT OF 5.5 INR. BASED ON THE RESULTS AT THE DOCTOR'S OFFICE, THE CUSTOMER HAD THEIR COUMADIN WITHHELD FOR 2 DAYS. THE CUSTOMER'S THERAPEUTIC RANGE IS 2.2 - 3.0 INR. THE CUSTOMER HAS HAD NO DIET CHANGES OR NO ADDITIONAL ILLNESSES. THE CUSTOMER WAS NOT EXPERIENCING ANY UNUSUAL BLEEDING OR BRUISING AND IS TAKING NO NEW MEDICATIONS. THE CUSTOMER DOES NOT TAKE ANY DIRECT THROMBIN INHIBITORS, DOES NOT HAVE ANTIPHOSPHOLIPID ANTIBODIES, AND DOES NOT HAVE LUPUS. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CUSTOMER'S CURRENT CONDITION WAS PROVIDED AS OKAY. THE SUSPECT PRODUCT WAS REQUESTED TO BE RETURNED FOR INVESTIGATION. REPLACEMENT PRODUCT WAS SENT. RELEVANT RETENTION TEST STRIPS (LOT 250322-21) WERE TESTED IN COMPARISON WITH THE MASTER LOT COAGUCHEK XS PT. FOR THIS PURPOSE TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION SAMPLES WERE ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
92480 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 25032221

Patients

Seq Age Sex Outcome Treatment
1 79 YR OMEGA-3| PENTIBROXIL| VITAMINS| WARFARIN