FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 7244477 · Received February 6, 2018

Report

Report Number
3013756811-2018-03112
Event Type
Malfunction
Date Received
February 6, 2018
Date of Event
January 16, 2018
Report Date
February 6, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BATTERY GAUGE DROPPED FROM 60% TO 20% AFTER BEING CONNECTED TO A POWER SOURCE AND THE CUSTOMER RECEIVED A POWER SOURCE ALERT. REPORTEDLY, AFTER LEAVING THE PUMP TO CHARGE, THE BATTERY CHARGED TO 100%. THE BATTERY GAUGE LATER DROPPED TO 40% THEN JUMPED BACK UP TO 100% WHILE DISCONNECTED FROM A POWER SOURCE. THE CUSTOMER'S BLOOD GLUCOSE WAS 230 - 457 (MG/DL).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
88168 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 12 YR