FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 7241469 · Received February 5, 2018

Report

Report Number
3013756811-2018-02792
Event Type
Malfunction
Date Received
February 5, 2018
Date of Event
January 15, 2018
Report Date
February 5, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION HAS BEEN COMPLETED. BASED ON THE ANALYSIS, THE ALLEGED BATTERY CHARGING MALFUNCTION WAS VERIFIED. THE ALLEGED BATTERY DEPLETION MALFUNCTION COULD NOT BE EVALUATED DUE TO DAMAGED USB PINS.

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY GAUGE DROPPED FROM 95% TO 5% WHILE CONNECTED TO A POWER SOURCE AND A POWER SOURCE ALERT OCCURRED. SUBSEQUENTLY, THE BATTERY FULLY DEPLETED AND THE PUMP SHUT OFF. THE CUSTOMER'S BLOOD GLUCOSE WAS 170-185 (MG/DL). REPORTEDLY THE CUSTOMER HAD AN ALTERNATE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
85932 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-005

Patients

Seq Age Sex Outcome Treatment
1 45 YR