FDA Adverse Event Malfunction Summary report: N

DA VINCI SI SURGICAL SYSTEM

MDR report key: 7237470 · Received February 2, 2018

Report

Report Number
2955842-2018-00074
Event Type
Malfunction
Date Received
February 2, 2018
Date of Event
January 11, 2018
Report Date
January 11, 2018
Manufacturer
INTUITIVE SURGICAL,INC.
Product Code
NAY
PMA / PMN Number
K081137
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ISI RECEIVED THE UNIT INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. THE FAILURE ANALYSIS CONFIRMED THE CUSTOMER REPORTED FAILURE. THE UNIT WAS INSTALLED INTO PCA TEST SYSTEM AND IT FAILED WITH AN ERROR 48230. THE ISSUE WAS CAUSED BY THE RIGHT CCU. THIS COMPLAINT IS BEING REPORTED DUE TO A DA VINCI SYSTEM MALFUNCTION RENDERING THE DA VINCI SYSTEM UNAVAILABLE FOR USE AFTER THE START OF A SURGICAL PROCEDURE. ALTHOUGH NO PATIENT HARM OCCURRED, IF THIS MALFUNCTION WERE TO RECUR IT COULD CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED INGUINAL HERNIA REPAIR PROCEDURE, THE RIGHT EYE IN THE CONSOLE WENT OUT. THERE WERE NO ERRORS AND THE MONITOR IN THE CONSOLE WAS BLACK. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) SUGGESTED FOR THE CUSTOMER TO RESTART THE SYSTEM BUT THE CUSTOMER WAS UNABLE TO AT THE TIME. THERE WAS NO REPORT OF PATIENT HARM, ADVERSE OUTCOME OR INJURY. AN ISI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE FACILITY AND WAS ABLE TO REPRODUCE THE REPORTED ISSUE. THE FSE REPLACED THE DOCO TO CORRECT THE ERROR 48230 AND THE RIGHT EYE GOING BLACK DURING THE PROCEDURE. THE DOCO IS LOCATED ON THE VISION SIDE CART AND IT RECEIVES AND PROCESSES VIDEO SIGNALS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
81629 DA VINCI SI SURGICAL SYSTEM ENDOSCOPIC INSTRUMENT CONTROL SYSTEM NAY INTUITIVE SURGICAL,INC. IS3000

Patients

Seq Age Sex Outcome Treatment
1