OT ULTRAMINI METER
Report
- Report Number
- 3008382007-2018-00352
- Event Type
- Injury
- Date Received
- January 31, 2018
- Report Date
- January 26, 2018
- Manufacturer
- LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
- Product Code
- NBW
- UDI-DI
- 00353885008136
- PMA / PMN Number
- K061118
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MO, US
- Reporter Occupation
- OTHER CAREGIVERS
Narratives
THE LAY USER/PATIENTS METER HAVE BEEN RETURNED AND EVALUATED BY LIFESCAN PRODUCT ANALYSIS WITH THE FOLLOWING FINDINGS: THE METER PASSED ALL TESTING WITH NO FAULTS FOUND. THE REPORTED ISSUE COULD NOT BE CONFIRMED. IN ADDITION, A DEVICE HISTORY RECORD REVIEW WAS PERFORMED ON THE SUBJECT METER LOT. THE REVIEW DID NOT IDENTIFY ANYTHING THAT COULD ADVERSELY IMPACT PRODUCT PERFORMANCE OR FUNCTION. LIFESCAN ALSO CONDUCTED AN EVALUATION OF THE TEST STRIP LOT AND CONCLUDED THAT THIS LOT DID NOT BREACH THE THRESHOLDS SET FOR ESCALATION AND NO SYSTEMIC ISSUE WAS OBSERVED. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW-UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.
ON (B)(6) 2018, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) USA, ALLEGING THAT HER ONETOUCH ULTRAMINI METER DISPLAYED INACCURATELY HIGH RESULTS COMPARED TO HER FEELINGS/NORMAL RESULTS. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE PATIENT REPORTED THAT STARTING AT 1PM ON (B)(6) 2017, SHE OBTAINED ALLEGED INACCURATELY HIGH BLOOD GLUCOSE RESULTS OF ¿182, 240, 159, 194, 222 AND 191 MG/DL¿ ON THE SUBJECT METER. METER TO FEELINGS/NORMAL RESULTS COMPARISONS DO NOT MEET THE CRITERIA NECESSARY FOR LFS TO DETERMINE AN INACCURACY. THE PATIENT MANAGES HER DIABETES WITH ORAL MEDICATION OF METFORMIN AND GLIMEPIRIDE. SHE INDICATED THAT AFTER OBTAINING THE ALLEGED HIGH RESULTS, SHE TOOK EXERCISE. SHE STATED THAT ON AN UNKNOWN DATE AND TIME, SHE DEVELOPED SYMPTOMS OF ¿SWEATING AND WEAKNESS¿. NO TREATMENT ABOVE AND BEYOND THE USUAL ROUTINE OF DIABETES CARE AND MANAGEMENT WAS REPORTED; HOWEVER, SHE INDICATED THAT DURING A DOCTOR¿S OFFICE VISIT ON (B)(6) 2018, SHE WAS PRESCRIBED ORAL MEDICATION OF JANUVIA 100MG, ONCE PER DAY. DURING TROUBLESHOOTING, THE PATIENT CONFIRMED THAT HER METER WAS SET TO THE CORRECT UNIT OF MEASURE AND HER TEST STRIPS HAD BEEN STORED CORRECTLY AND WERE WITHIN EXPIRY DATE. THE PATIENT DID NOT HAVE CONTROL SOLUTION TEST TO TEST THE METER AND TEST STRIPS. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SIGNS AND/OR SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY ADVERSE EVENT, I.E. SWEATING AND WEAKNESS, WHILE USING THE METER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 75452 | OT ULTRAMINI METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL | 4237551 | 00353885008136 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 78 YR | Life Threatening |