FDA Adverse Event Malfunction Summary report: N

NEOBLUE MINI LED PHOTOTHERAPY SYSTEM

MDR report key: 7229679 · Received January 30, 2018

Report

Report Number
3018859-2018-00080
Event Type
Malfunction
Date Received
January 30, 2018
Report Date
January 2, 2018
Manufacturer
NATUS MEDICAL INCORPORATED
Product Code
LBI
PMA / PMN Number
K022196
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE COMPLAINANT REPORTED THAT LIGHT INTENSITY WAS FOUND TO BE WITHIN SPECIFICATIONS ONCE THE REPLACEMENT CONSTANT CURRENT PCB WAS INSTALLED. THE NEOBLUE MINI UNIT WAS PLACED BACK IN SERVICE. THE COMPLAINANT ALSO CONFIRMED THAT THERE HAD BEEN NO PATIENT INVOLVEMENT.

Additional Manufacturer Narrative · 1

THE COMPLAINANT INQUIRED ABOUT ORDERING INFORMATION FOR A REPLACEMENT LED PANEL AND CONSTANT CURRENT PCB, WHICH NATUS TECHNICAL SERVICE PROVIDED. NATUS RECEIVED A PURCHASE ORDER FOR A REPLACEMENT CONSTANT CURRENT PCB ON 1/5/2018, AND THE PART WAS DELIVERED TO THE COMPLAINANT ON 1/8/2018.

Description of Event or Problem · 1

NATUS RECEIVED A REPORT THAT THE INTENSITY OF A NEOBLUE MINI DEVICE COULD NOT BE ADJUSTED TO MEET SPECIFICATIONS. THE COMPLAINANT REPORTED INTENSITY OF 2-3 UW/CM^2/NM WHEN THE POTENTIOMETER WAS ADJUSTED TO ITS MAXIMUM SETTING. A NATUS NEOBLUE RADIOMETER (CALIBRATION DUE 10/2018) WAS USED TO MEASURE INTENSITY. THE NEOBLUE MINI SERVICE MANUAL STATES THAT THE LIGHT INTENSITY SPECIFICATION IS GREATER THAN OR EQUAL TO 30 UW/CM^2/NM AS MEASURED BY A NEOBLUE RADIOMETER. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, DELAY IN TREATMENT, OR ENVIRONMENTAL/SAFETY CONCERNS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
70765 NEOBLUE MINI LED PHOTOTHERAPY SYSTEM NEOBLUE MINI LBI NATUS MEDICAL INCORPORATED 040823

Patients

Seq Age Sex Outcome Treatment
1 Other