FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7223597 · Received January 26, 2018

Report

Report Number
3004753838-2018-009716
Event Type
Malfunction
Date Received
January 26, 2018
Date of Event
December 28, 2017
Report Date
December 29, 2017
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
10386270000221
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE PATIENT EXPERIENCED ADVERSE EVENTS ON DIFFERENT DAYS WITH THE SAME DEVICE. THE FOLLOWING REPORTS ARE BEING SUBMITTED: 171229-001206,171229-001233,171229-001247.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2017 THAT ON (B)(6) 2017, A LOSS OF CONNECTION BETWEEN THE TRANSMITTER AND SMART DEVICE OCCURRED. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. DATA WAS RETURNED AND EVALUATED. THE REPORTED EVENT OF A LOSS OF CONNECTION WAS CONFIRMED VIA DATA. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

THE COMPLAINT DEVICE WAS RETURNED FOR EVALUATION. THE DEVICE WAS VISUALLY INSPECTED AND NO DEFECT WAS FOUND. VOLTAGE TESTING WAS PERFORMED AND RESULTED IN 0 VOLTAGE. THERE WAS NO DATA LOG AVAILABLE TO CONFIRM THE REPORTED EVENT OF A LOSS OF CONNECTION. THE REPORTED ALLEGATION WAS NOT FOUND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
64812 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 6003458 10386270000221

Patients

Seq Age Sex Outcome Treatment
1 11 YR