INTERSTIM II
Report
- Report Number
- 3004209178-2018-01473
- Event Type
- Malfunction
- Date Received
- January 26, 2018
- Date of Event
- January 25, 2018
- Report Date
- February 23, 2018
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- EZW
- UDI-DI
- 00613994913654
- PMA / PMN Number
- P970004
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- OTHER
Narratives
IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.
INFORMATION WAS RECEIVED FROM A CONSUMER REGARDING A PATIENT WHO WAS IMPLANTED WITH AN INTERNAL NEUROSTIMULATOR (INS) FOR URINARY DYSFUNCTION/SACRAL NERVE STIM AND GASTROINTESTINAL/PELVIC FLOOR. IT WAS REPORTED THAT THE PATIENT INDICATED SHE HAD THE DEVICE PERMANENTLY IMPLANTED AND SHE HAD BEEN HAVING TROUBLE WITH HER CONTROL LER. SHE STATED SHE WAS UNABLE TO TURN ON THE DEVICE AFTER GOING THROUGH AIRPORT SECURITY AND THAT THE BATTERIES HAVE DIED AND NEEDED TO BE REPLACED. NO SYMPTOMS REPORTED. NO FURTHER DEVICE COMPLICATIONS REPORTED.
PATIENT LETTER WAS RECEIVED. IT WAS REPORTED THAT THE PATIENT FAILED TO CHECK THE BATTERY LEVELS BEFORE ARRIVING AT THE AIRPORT. PATIENT HAD NOT TURNED THE DEVICE OFF CORRECTLY WHICH CAUSED PROBLEMS RESETTING THE DEVICE. PATIENT REPORTED SHE WAS THE KIND OF PERSON WHO WAS CHALLENGED WITH COMPUTER TYPE PROGRAMMER. PATIENT REPORTED THAT THE STEPS TAKEN TO RESOLVE THE ISSUE WERE THAT AFTER PATIENT PASSED THROUGH SECURITY, PATIENT CALLED THE MANUFACTURER HELPLINE AND PATIENT WAS WALKED THROUGH THE NEEDED HELP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 65706 | INTERSTIM II | STIMULATOR, ELECTRICAL, IMPLANTABLE, FOR INCONTINENCE | EZW | MEDTRONIC PUERTO RICO OPERATIONS CO. | 3058 | 00613994913654 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 72 YR |