FDA Adverse Event Summary report: N

PARADIGM

MDR report key: 722080 · Received May 9, 2006

Report

Report Number
MW1039052
Date Received
May 9, 2006
Manufacturer
3M
Product Code
NSP
Report Source
Voluntary report
Reporter Occupation
DENTIST

Narratives

Description of Event or Problem · 1

I RECENTLY RECEIVED AN ADVERTISING PIECE FROM 3M PROMOTING THEIR PARADIGM RESTORATIVE BLOCKS FOR THE CEREC CAD/CAM SYSTEM. PLEASE NOTE THAT PARADIGM IS PROMOTED FOR USE IN CASES INVOLVING BRUXERS AND HEAVY OCCLUSION. (BRUXISM IS THE HIGHLY DESTRUCTIVE PROCESS OF CLENCHING ONE'S TEETH. THE PACKAGE INSERT FOR THIS PRODUCT STATES, "PARADIGM MZ100 BLOCK IS NOT RECOMMENDED FOR BRUXERS OR CLENCHERS." THIS IS A HIGHLY IMPORTANT CONTRADICTION. WHEN I CALLED 3M FOR CLARIFICATION, THE CUSTOMER SVC REP SAID. "OH, WE MUST HAVE FORGOTTEN TO CHANGE THE PACKAGE INSERT." IF THERE IS A CONFLICT BETWEEN A MARKETING CAMPAIGN AND THE PACKAGE INSERT, IT WOULD SEEM TO ME THAT SIMPLY CHANGING THE TECHNICAL DATA TO MATCH THE MARKETING STRATEGY IS NOT APPROPRIATE. SINCE THIS AFFECTS PTS, IT ALSO WOULD SEEM TO ME TO BE RECKLESS AND IRRESPONSIBLE. IN MY 3 YRS OF EXPERIENCE WITH THE CEREC SYSTEM, I HAVE LEARNED TO BE VERY SKEPTICAL OF ALL OF THE CORPS INVOLVED WITH THE TECHNOLOGY AND THEIR GLIB CLAIMS. HAVING LITTLE HOPE RECEIVING AN ANSWER BASED ON SCIENTIFIC EVIDENCE, I AM ASKING YOU TO LOOK INTO THIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM * NSP 3M * *

Patients

Seq Age Sex Outcome Treatment
1 *