FDA Adverse Event Malfunction Summary report: N

KENDALL SCD

MDR report key: 7215009 · Received January 24, 2018

Report

Report Number
3008361498-2018-00043
Event Type
Malfunction
Date Received
January 24, 2018
Report Date
February 15, 2018
Manufacturer
COVIDIEN MFG PLAINFIELD
Product Code
JOW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

ONE KENDALL SCD EXPRESS SEQUENTIAL COMPRESSION SYSTEM WAS RECEIVED FOR FAILURE ANALYSIS WITH A COMPLAINT OF "BACK TO STOCK". THE REPORTED SYMPTOM WAS VERIFIED, AS DURING TRIAGE SERVICE FOUND THERE TO BE EXPOSED COPPER WIRE. UPON VISUAL INSPECTION OF THE UNIT, THE POWER CORD WAS OBSERVED TO BE DAMAGED WITH EXPOSED COPPER WIRE. THE ROOT CAUSE OF THE REPORTED SYMPTOM WAS MISUSE/HANDLING. ALL DEVICE HISTORY RECORDS ARE REVIEWED FOR QUALITY INSPECTIONS AND PARAMETER COMPLIANCE PRIOR TO RELEASING THE PRODUCT FOR SHIPMENT. COMPLAINT TRENDING INFORMATION IS BEING REVIEWED ON A MONTHLY BASIS AND IF A TREND IS OBSERVED, ACTIONS WILL BE TAKEN AS NECESSARY. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

THE CUSTOMER REPORTS THE PUMP WAS SENT IN AS A BACK TO STOCK UNIT. UPON TRIAGE THE SERVICE TECH FOUND THE PUMP TO HAVE A DAMAGED POWER CORD WITH EXPOSED COPPER WIRES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
61122 KENDALL SCD SLEEVE, LIMB, COMPRESSIBLE JOW COVIDIEN MFG PLAINFIELD U9525E

Patients

Seq Age Sex Outcome Treatment
1