FDA Adverse Event Malfunction Summary report: N

PHILIPS SONICARE

MDR report key: 7211203 · Received January 22, 2018

Report

Report Number
3026630-2018-00109
Event Type
Malfunction
Date Received
January 22, 2018
Date of Event
January 9, 2018
Report Date
January 9, 2018
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

MODEL NUMBER PROVIDED IS FOR TOOTHBRUSH HANDLE. THE INCIDENT OCCURRED ON THE BRUSH HEAD WHICH IS AN ACCESSORY. THE SERIAL NUMBER OF THE BRUSH HEAD WAS NOT PROVIDED. DEVICE MANUFACTURING DATE NOT AVAILABLE DUE TO THE BRUSH HEAD NOT BEING RETURNED.

Description of Event or Problem · 1

CONSUMER CALLED STATING THAT BRISTLES FROM THE SONICARE BRUSH HEAD WERE FALLING OFF IN THEIR MOUTH. NO INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
54662 PHILIPS SONICARE SONICARE BRUSH HEAD JEQ PHILIPS ORAL HEALTHCARE HX6930

Patients

Seq Age Sex Outcome Treatment
1