FDA Adverse Event Malfunction Summary report: N

T:SLIM G4 SYSTEM

MDR report key: 7200786 · Received January 17, 2018

Report

Report Number
3013756811-2018-01233
Event Type
Malfunction
Date Received
January 17, 2018
Date of Event
September 18, 2017
Report Date
January 17, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP BATTERY WAS OBSERVED TO BE DEPLETING MORE QUICKLY. REPORTEDLY, THE BATTERY DEPLETED 50% WITHIN ONE DAY. THE PUMP SHUT OFF DUE TO INSUFFICIENT POWER MULTIPLE TIMES DUE TO THE DEPLETION ISSUE. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 210-290 (MG/DL). REPORTEDLY THE CUSTOMER WOULD CONTINUE TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
44478 T:SLIM G4 SYSTEM INSULIN PUMP OYC TANDEM DIABETES CARE 4628-003

Patients

Seq Age Sex Outcome Treatment
1 17 YR