FDA Adverse Event Malfunction Summary report: N

HANDPIECE, ELECTRIC DERMATOME

MDR report key: 7195971 · Received January 16, 2018

Report

Report Number
0001526350-2018-00055
Event Type
Malfunction
Date Received
January 16, 2018
Date of Event
January 4, 2018
Report Date
February 9, 2018
Manufacturer
ZIMMER SURGICAL, INC.
Product Code
GFD
PMA / PMN Number
PEXEMPT
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

(B)(4). THIS MEDWATCH IS BEING FILED TO RELAY ADDITIONAL INFORMATION. ON JANUARY 8, 2018, IT WAS REPORTED THAT AFTER CONNECTING TO THE POWER SUPPLY THE PRODUCT WORKED, BUT IT STOPPED WORKING DURING TRANSPLANTATION. THE CUSTOMER RETURNED AN ELECTRIC DERMATOME DEVICE, SERIAL NUMBER (B)(4), FOR EVALUATION. THE CUSTOMER ALSO DID NOT RETURN A POWER SUPPLY. THE DEVICE HISTORY RECORD (DHR) REVIEW WAS UNABLE TO BE PERFORMED AS THE DHR ASSOCIATED WITH THIS SERIALIZED DEVICE WAS UNAVAILABLE FOR REVIEW AT THE TIME OF PROCESSING THIS COMPLAINT. ZIMMER BIOMET SURGICAL/ MEDICREA HAS PREVIOUSLY REPAIRED/EVALUATED ELECTRIC DERMATOME SERIAL NUMBER (B)(4) FOUR TIMES AS DOCUMENTED IN THE REPAIR REPORTS IN LIVELINK. THE LAST REPAIR WAS (B)(6) 2015 WHERE IT WAS REPORTED THAT THE DEVICE WAS NOT TAKING SKIN AND THE BALL BEARING, SPRING SEAL, NEEDLE BEARING, SEMI-CIRCLE BEARINGS, VESPEL SLEEVE BEARINGS, MOTOR AND DIVERS WERE REPLACED. THIS IS NOT A RELATED ISSUE. INITIAL QA INSPECTION OF THE ELECTRIC DERMATOME BY MEDICREA ON (B)(6) 2018 REVEALED THAT THE BALL BEARING, SPRING SEAL, NEEDLE BEARING, SEMI-CIRCLE BEARINGS, VESPEL SLEEVE BEARINGS, MOTOR, CONTROL BAR, THICKNESS CONTROL SHAFT, ADJUSTMENT CAM, LEVER ETCHED, SCREWS, AND DIVERS WERE ALL DAMAGED. THE DEVICE WAS OUT OF CALIBRATION AT ALL FOUR SETTINGS. THE MOTOR WAS AT 0 RPM. REPAIR OF THE ELECTRIC DERMATOME WAS PERFORMED BY MEDICREA ON (B)(6) 2018 WHICH INCLUDED REPLACEMENT OF THE BALL BEARING, SPRING SEAL, NEEDLE BEARING, SEMI-CIRCLE BEARINGS, VESPEL SLEEVE BEARINGS, MOTOR, CONTROL BAR, THICKNESS CONTROL SHAFT, ADJUSTMENT CAM, LEVER ETCHED, SCREWS, AND DIVERS. ELECTRIC DERMATOME, SERIAL NUMBER (B)(4), WAS THEN TESTED AND FUNCTIONED PROPERLY. IT WAS REPAIRED, INSPECTED AND TESTED. THE REPORTED EVENT WAS CONFIRMED SINCE DURING INITIAL INSPECTION THE MOTOR WAS AT 0 RPM. THE ROOT CAUSE WAS DUE TO THE MOTOR MALFUNCTIONING. THE SERVICE TECHNICIAN CONFIRMED DURING THE INITIAL INSPECTION OF THE DEVICE WHEN THE SERVICE TECHNICIAN FOUND THAT THE MOTOR SPEED WAS AT 0 RPM. THE INVESTIGATION WAS BASED ON THE INFORMATION THAT WAS PROVIDED INITIALLY AND ANY INFORMATION THAT WAS OBTAINED THROUGHOUT THE FOLLOW-UP PROCESS. ELECTRIC DERMATOME, SERIAL NUMBER (B)(4), WAS REPAIRED, TESTED AND RETURNED TO THE CUSTOMER. NO FURTHER CONCLUSIONS CAN BE DRAWN FROM THE COMPLAINT HISTORY REVIEW THAT WARRANTS FURTHER ACTION.

Additional Manufacturer Narrative · 1

THIS EVENT HAS BEEN RECORDED BY ZIMMER BIOMET UNDER (B)(4). CUSTOMER HAS INDICATED THAT THE PRODUCT IS IN PROCESS OF BEING RETURNED TO ZIMMER BIOMET FOR INVESTIGATION. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW UP MDR WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AFTER CONNECTING A POWER SUPPLY THE PRODUCT WORKED, BUT IT STOPPED WORKING DURING SURGERY. NO ADVERSE EVENTS WERE REPORTED AS A RESULT OF THIS MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
39027 HANDPIECE, ELECTRIC DERMATOME DERMATOME GFD ZIMMER SURGICAL, INC. N/A 32459400

Patients

Seq Age Sex Outcome Treatment
1