FDA Adverse Event
Malfunction
Summary report: N
ONE TOUCH ULTRASMART
MDR report key: 719277
·
Received November 14, 2005
Report
- Report Number
- 2939301-2005-05087
- Event Type
- Malfunction
- Date Received
- November 14, 2005
- Report Date
- October 31, 2005
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PA, US
- Reporter Occupation
- PATIENT
Narratives
Description of Event or Problem · 1
IN 2005, THE LAY PATIENT CONTACTED LIFESCAN ALLEGING THAT HER ONE TOUCH ULTRA SMART METER WAS READING INACCURATELY ERRATIC. THE PATIENT OBTAINED RESULTS OF 99, 138, 152, 143, AND 151 MG/DL ON THE REPORTED METER WITHIN 10 MINUTES OF EACH OTHER. THE PT RECEIVED NO MEDICAL ATTENTION AT THE TIME OF CONCERN. THE CUSTOMER CARE AGENT (CCA) WALKED THE PT THROUGH TWO CONSECUTIVE CONTROL SOLUTION TESTS WHICH FELL OUTSIDE OF THE SPECIFIED CONTROL SOLUTION RANGE. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRASMART | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNKNOWN |