FDA Adverse Event Malfunction Summary report: N

ONE TOUCH ULTRASMART

MDR report key: 719277 · Received November 14, 2005

Report

Report Number
2939301-2005-05087
Event Type
Malfunction
Date Received
November 14, 2005
Report Date
October 31, 2005
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

IN 2005, THE LAY PATIENT CONTACTED LIFESCAN ALLEGING THAT HER ONE TOUCH ULTRA SMART METER WAS READING INACCURATELY ERRATIC. THE PATIENT OBTAINED RESULTS OF 99, 138, 152, 143, AND 151 MG/DL ON THE REPORTED METER WITHIN 10 MINUTES OF EACH OTHER. THE PT RECEIVED NO MEDICAL ATTENTION AT THE TIME OF CONCERN. THE CUSTOMER CARE AGENT (CCA) WALKED THE PT THROUGH TWO CONSECUTIVE CONTROL SOLUTION TESTS WHICH FELL OUTSIDE OF THE SPECIFIED CONTROL SOLUTION RANGE. THE METER, TEST STRIPS, AND CONTROL SOLUTION WERE REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRASMART GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN