FDA Adverse Event Malfunction Summary report: N

POWERLOOK AMP WITH SECONDLOOK DIGITAL GE

MDR report key: 7183668 · Received January 11, 2018

Report

Report Number
1225671-2018-00001
Event Type
Malfunction
Date Received
January 11, 2018
Date of Event
December 14, 2017
Report Date
January 11, 2018
Manufacturer
ICAD, INCORPORATED
Product Code
MYN
UDI-DI
00858012005014
PMA / PMN Number
P010038
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
RADIOLOGIC TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

THE OEM FIELD SERVICE ENGINEER RETURNED TO CUSTOMER SITE AND INSTALLED THE CAD LICENSE AND THE SYSTEM IS WORKING PROPERLY.

Description of Event or Problem · 1

A CUSTOMER SITE INDICATED THAT NO CAD MARKINGS WERE REPORTED FROM THE CAD AFTER PROCESSING PATIENT IMAGES. THE OEM MAMMOGRAPHY FIELD SERVICE ENGINEER (FSE) DID NOT APPLY THE CAD LICENSE AFTER INSTALLING THE CAD SOFTWARE. THIS RESULTED IN THE SITE NOT HAVING CAD MARKS ON CASES FOR SOME TIME. NO PATIENT INJURY OR ADVERSE EVENT WAS ASSOCIATED WITH THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
27748 POWERLOOK AMP WITH SECONDLOOK DIGITAL GE SECONDLOOK DIGITAL MYN ICAD, INCORPORATED V7.2 00858012005014

Patients

Seq Age Sex Outcome Treatment
1