FDA Adverse Event Malfunction Summary report: N

COAGUCHEK ® XS SYSTEM

MDR report key: 7181610 · Received January 11, 2018

Report

Report Number
1823260-2018-00121
Event Type
Malfunction
Date Received
January 11, 2018
Date of Event
January 2, 2018
Report Date
February 7, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
GJS
PMA / PMN Number
K062925
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4)

Additional Manufacturer Narrative · 1

THE CUSTOMER RETURNED THE METER. THE TEST STRIPS WERE NOT RETURNED. THE MATERIAL WAS TESTED IN COMPARISON TO A RETENTION METER AND MASTER LOT STRIPS. TWO HUMAN BLOOD SAMPLES FROM WARFARIN DONORS AND INTERNAL REFERENCE METERS WERE USED. DONOR #1 INR: 2.0 INR. DONOR #2 INR: 2.4 INR. DONOR #1 HCT: 44%. DONOR #2 HCT: 42%. DONOR #1: MASTER LOT: 2.0 INR. DONOR #1: CUSTOMER METER AND MASTER LOT: 1.9 INR. DONOR #2: MASTER LOT: 2.4 INR. DONOR #2: CUSTOMER METER AND MASTER LOT: 2.3 INR. ALL INR VALUES WERE WITHIN THE SPECIFIED MAXIMUM DIFFERENCE BETWEEN MEASUREMENTS. NO ERROR MESSAGES OCCURRED. THE RETURNED MATERIAL AND THE RETENTION MATERIAL MEET THE SPECIFICATION. A SPECIFIC ROOT CAUSE WAS NOT IDENTIFIED FOR THIS EVENT. ADDITIONAL INFORMATION WAS REQUESTED FOR INVESTIGATION BUT WAS NOT PROVIDED.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS INR RESULTS ON COAGUCHEK XS METER WITH SERIAL NUMBER (B)(4). THE CUSTOMER TESTED INITIALLY AT 10:21 A.M. WITH A RESULT OF 5.9 INR. THE CUSTOMER TESTED 2 MORE TIMES AT 10:25 A.M. AND 10:34 A.M. WITH RESULTS OF 6.2 INR AND 4.2 INR RESPECTIVELY. THE CUSTOMER STATED THE RESULT OF 4.2 INR MAY HAVE BEEN FROM A FINGER THAT WAS ALREADY USED FOR A GLUCOSE TEST ON HIS BLOOD GLUCOSE METER. THE RESULTS OF 5.9 INR AND 6.2 INR WERE FROM DIFFERENT FINGERS. THE CUSTOMER¿S THERAPEUTIC RANGE IS 2 ¿ 3 INR. NO ADVERSE EVENT OCCURRED. THE CUSTOMER HAS NOT RECEIVED ANY TREATMENT AND IS IN FINE CONDITION. THE CUSTOMER DOES NOT HAVE ANEMIA OR ANTIPHOSPHOLIPID ANTIBODIES. THE CUSTOMER DOES NOT TAKE HEPARIN. THE CUSTOMER DOES TAKE A DIRECT THROMBIN INHIBITOR (PLAVIX). THE CUSTOMER WAS NOT EXPERIENCING ANY BLEEDING OR BRUISING. THE CUSTOMER HAS NOT HAD CHANGES IN DIET OR MEDICATION. THE CUSTOMER WAS ON ANTIBIOTICS THE WEEK OF (B)(6) 2017. THE METER AND TEST STRIPS WERE REQUESTED FOR INVESTIGATION. RELEVANT RETENTION TEST STRIPS (LOT 250322-21) WERE TESTED IN COMPARISON WITH THE CURRENT MASTER LOT COAGUCHEK XS PT TEST STRIP (LOT 124158-80). FOR THIS PURPOSE, TWO HUMAN BLOOD SAMPLES FROM MARCUMAR DONORS AND TWO INTERNAL REFERENCE METERS WERE USED. NO ERROR MESSAGES OCCURRED. RETENTION MATERIAL WAS ACCEPTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
25470 COAGUCHEK ® XS SYSTEM PROTHROMBIN TIME TEST STRIPS GJS ROCHE DIAGNOSTICS NA 25032221

Patients

Seq Age Sex Outcome Treatment
1 80 YR