FDA Adverse Event Malfunction Summary report: N

CONSTELLATION VISION SYSTEM

MDR report key: 7160948 · Received January 3, 2018

Report

Report Number
2028159-2018-00029
Event Type
Malfunction
Date Received
January 3, 2018
Date of Event
December 6, 2017
Report Date
March 29, 2018
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K101285
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: 2017-102216.

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THE SYSTEM DISPLAY TURNED WHITE. THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND WAS ABLE TO REPLICATE THE REPORTED EVENT. THE COMPUTER MEMORY CARD WAS REPLACED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE SYSTEM WAS MANUFACTURED ON JUNE 11, 2014. BASED ON QA ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ROOT CAUSE CAN BE ATTRIBUTED TO A NONCONFORMING COMPUTER MEMORY CARD. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Description of Event or Problem · 1

A NURSE REPORTED THAT THE SYSTEM SUDDENLY EXPERIENCED A WHITE SCREEN DUE TO EQUIPMENT FAILURE. THE STAFF TRIED REBOOTING THE SYSTEM BUT THE ISSUE WAS NOT RESOLVED. THE SURGERY WAS STOPPED WHILE THE SYSTEM WAS EXCHANGED. THE PROCEDURE WAS COMPLETED WITH NO HARM TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
6674 CONSTELLATION VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER TABLETOP-CHINA NA

Patients

Seq Age Sex Outcome Treatment
1 Other